Consumer Technical Insight (CTI), Claims and Engagement Assistant Manager – PTAB B&W R&D

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Beauty & Wellbeing is a dynamic and fast-growing Business Group within Unilever, consisting of the Hair Care and Skin Care categories. This role supports the CTI, Claims and Engagement agenda across PTAB (Pakistan, Turkey, Arabia and Bangladesh), contributing to the delivery of superior products and compelling consumer experiences. It offers an exciting opportunity to work across diverse markets and collaborate with global and regional teams to build future-fit capabilities.

JOB PURPOSE

Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are a passionate, self-motivated, self-organized and detail-oriented person with a strong understanding of Beauty & Wellbeing and/or Personal Care category products & trends, a strong technical background in product performance assessments as well as the skill to work in a multiple stakeholder organization then this role is just for you!

WHAT WILL YOUR MAIN RESPONSIBILITIES BE

The Consumer Technical Insight (CTI) team is a core function within R&D, responsible for generating consumer insights, substantiating product claims, and driving engagement with both internal and external audiences. We are currently seeking an Assistant Manager to join our PTAB team, based in Istanbul, to support these critical activities across the region.

• Collaborate closely with global and local CTI colleagues and key stakeholders across PTAB to ensure that consumer insights from the region are effectively captured and integrated at the appropriate stages of innovation and renovation projects.
• Lead end-to-end delivery of new product development, savings, and superiority projects across PTAB, ensuring alignment with both Business Group and PTAB stakeholders. This includes driving project execution from concept to launch, managing timelines and resources, and ensuring that product performance meets consumer expectations and competitive benchmarks.
• Support the development & deployment of consumer-relevant product claims in collaboration with the global claims teams, helping to maximise impact, evaluate potential risks, and ensure alignment with key stakeholders across local markets.
• Deliver planning and execution of technical substantiation appraisal studies for consumer relevant product claims in the laboratory and in 3rd parties, run competitor monitoring activities, lead product sensory checks, lead technical readiness of the consumer understanding studies.
• Collaborate with Demand Creation leads across PTAB to co-develop engaging content and storytelling/knowledge based selling for both existing brands and new innovations, with a strong focus on social-first activation. Additionally, lead R&D-led engagement sessions, ensuring that local consumer insights and product or technology communications are effectively brought to life and aligned with broader strategic objectives.
• Drive the execution of the regional CTI programme while actively contributing to the development of a unified CTI, Claims and Engagement capability across PTAB. Support capability building by fostering collaboration, sharing best practices, and enabling knowledge transfer across markets and teams to strengthen functional excellence and future readiness.

WHAT YOU NEED TO SUCCEED

Experiences & Qualifications

• Educated in science, engineering, market research, or any of the physical sciences, marketing, or business disciplines.
• Minimum 3 years of experience in an FMCG R&D function, preferably within Beauty & Wellbeing and/or Personal Care categories.
• Strong skills in technical data handling, analysis, and interpretation, with hands-on experience using MS Excel or similar tools, and preferably statistical analysis software such as JMP.
• Familiarity with consumer testing methodologies & competitor monitoring and trend analysis is essential.
• Effective stakeholder management and business partnering skills, with the ability to influence across functions and geographies.
• Excellent communicator, able to translate complex scientific concepts into clear, compelling messages for diverse stakeholders including brand teams, customer development, regulators, trade partners, and consumers.
• Comfortable navigating complex global networks and leading multi-functional, multi-cultural teams across regions.
• A growth mindset, technical depth, agility, and a strong passion for high performance are essential.
• Fluency in English (written and verbal) is mandatory, as the role requires clear communication across regional and global teams.

Skills

• Data Generation, Quality & Value
• Technical Communication
• Agile Delivery
• Data analytics
• Digital Tool Proficiency
• Innovation Execution
• High level of attention to detail and self-organization

Leadership

• You are energized by delivering fantastic results. You are an example to others – both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
• As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.

• Critical SOL (Standards of Leadership) Behaviors
  • PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner’s mindset, using data and insight to make decisions.
  • PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
  • CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
  • PURPOSE & SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
  • AGILITY: Explores the world around them, continually learning and developing their skills.

Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

Hybrid working with 3 days of office work (Main location is Umraniye Head Office. Based on project tasks/requirements, occasional work will require presence in Sarıgazi Pilot Plant office.)

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.