Presbyterian Medical Services

<div>JOB CATEGORY: CALL CENTER / ADMINISTRATION
POSITION SUMMARY: This position serves as a liaison between PMS and our current and potential health center customers. Performs a variety of duties including patient appointments. Under the direction of the Contact Center Manager, effectively solves customer issues, complaints and inquiries; keeps customer satisfaction at the core of every decision and behavior.</div>
 <div>REQUIREMENTS
EDUCATION AND/OR EXPERIENCE:
<ul><li>Must have a minimum of 90 days experience as a PMS Contact Center Agent I.
</li><li>High school diploma or general education degree (GED) required.
</li><li>One year customer service or call/contact center experience.
</li><li>Computer experience required; ability to work with Windows-based programs strongly preferred.
</li><li>Experience in medical billing preferred.
</li>Bilingual Spanish / English or Navajo / English preferred. 
<li>
</li></ul>EOE/AA/M/F/SO/Vet/Disability</div>

Contact Center Agent II

Join Presbyterian Medical Services and explore exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.