Content & Knowledge management

Job title: Content & Knowledge management

Location: Kolkata

Years of Experience: 1-3

Shift time : 11:00 AM to 8PM IST

Good to have : digital marketing certification

Qualification: Only postgraduates with marketing / finance /economics background

Shift time – General

Job Overview:

Job Summary:

We are looking for a motivated and detail-oriented Associate to join our dynamic team. This role provides cross-functional support in content and knowledge management, communications and marketing, editorial, and event coordination. You will be an integral part of delivering consistent, high-quality support to the stakeholders and work independently and with the team in a fast-paced environment.

Key responsibilities :

• Provide end-to-end assistance with internal communications and newsletters.
• Prepare metrics reports for newsletters /campaigns.
• Manage the lifecycle of digital knowledge assets including collection, content review, publication and distribution
• Support content migration between platforms (e.g., SharePoint, Connected Source etc).
• Prepare wins and opportunity reports and assist in industry performance tracking, reporting and high-level analysis (this refers to being able to describe revenue changes month to month and add as call-outs on slides)
• Create data visualizations to aid decision-making and knowledge capture.
• Perform content tagging, transcription, and redaction to ensure high data usability.
• Support virtual/in-person event and conferences.

Skills and experience:

• Quick learner with experience working both independently and collaboratively in fast-paced or unstructured settings.
• Keen interest in learning more about our clients, industries, markets and breadth of services/capabilities across the PwC Network.
• Good data gathering, handling and analysis skillset.
• Experience in or willingness to learn new tools, e.g. Salesforce, Alteryx, PowerBI.
• Ability to work under pressure and complete projects in a timely and accurate manner.
• Comfortable asking questions and making suggestions on improvements and best practices.
• Excellent verbal and written communication skills.
• Proficiency in tools like MS Office, SharePoint, Salesforce CRM/ Einstein Analytics (preferred).
• Knowledge of Healthcare or Consumer Products industry is a plus.
• Able to engage effectively with multicultural stakeholders.
• Self-motivated, able to multitask and reprioritize as needed.
• Detail-oriented, flexible, and adaptable.
• Ability to analyze and anticipate stakeholder needs to meet expectations.

Qualifications:

• MBA in Finance, Economics, or Marketing
• Digital Marketing certification preferred