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Content Management Sr Analyst
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Overview:
We are seeking a highly motivated and detail-oriented Content Management Specialist to join our Digital Experience Team. The ideal candidate will have a passion for digital content creation, management, and optimization, and will play a crucial role in enhancing our myPepsico portal and user engagement.
Responsibilities:
Content Strategy Development:Collaborate with the Digital Experience Team to create and implement a comprehensive content strategy that supports business objectivesEnsure intuitive and accessible content for PepsiCo EEsMaintain a consistent tone and language for all content part of Digital Employee Experience.
Ensure formats and publishing guidelines standardizationContent Optimization:Monitor and analyze website performance to identify areas for improvementAnalyze user feedback and engagement metrics to refine content strategies & support user satisfaction goals achievements Implement best practices for content optimizationManage proper tagging along content for easy location accessConstantly reduce content duplicationQuality Assurance:Review and proofread all content to ensure accuracy, clarity, and adherence to brand standards.Manage content lifecycle reviewsEnsure adherence to legal, regulatory and accessibility standards.
Qualifications:
Professional with 7-9 years of experience in content creation, knowledge management or training - Bachelor’s degree in English - Content review tools, use of AI, and content creation tools.
Candidate must have excellent editing and proofreading skills with the ability to work independently
Candidate must have excellent editing and proofreading skills with the ability to work independently
- Strong organizational skills with a keen eye for detail is a must
- Must have a deep understanding of intellectual property, data privacy, and copyright policies
- Proficiency in editing and proofreading is a must
- Understanding of data privacy, compliance, and quality guidelines GBS experience in large scale global organizations is essential
- Leadership experience with ability to manage multiple projects, stakeholders, and client/account teams
- Candidate should be adaptive and flexible as conditions change and have experience working as a change agent to influence others
- Strong verbal/written communication, presentation and relationship building skills – Incl – virtual teams/clients
- Critical thinking and proactive problem-solving abilities
- Team player as the candidate is required to work closely with the global KM team
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