The Content Moderation Advisor is responsible for reviewing, evaluating, and moderating user-generated content to ensure compliance with platform policies, legal requirements, and community standards. This role plays a key part in maintaining a safe, respectful, and trustworthy digital environment while providing guidance and recommendations to improve moderation processes and content quality.
Key Responsibilities
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Review and moderate user-generated content (text, images, videos, and audio) in line with company policies and community guidelines.
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Support quality assurance initiatives by identifying gaps and suggesting process improvements.
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Identify, assess, and take appropriate action on content that violates platform standards.
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Provide advisory support and recommendations on content moderation decisions and best practices.
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Escalate sensitive or high-risk cases to relevant teams in a timely and accurate manner.
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Stay up to date with changes in policies, regulations, and emerging content trends.
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Collaborate with internal teams to improve moderation workflows and policy enforcement.
Qualifications:
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Bachelor’s degree or relevant experience in content moderation, trust & safety, or customer support
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English proficiency at C1/C2
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Previous experience in content moderation or advisory roles is an advantage.
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Strong analytical and decision-making skills with high attention to detail.
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Ability to handle sensitive or potentially distressing content in a professional manner.
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Excellent written and verbal communication skills.
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Ability to work in a team and independently while adhering to strict guidelines and deadlines.
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Flexible to work onsite, hybrid, or remotely. By applying, you agree that we may create a profile for you on Simera to continue your application