Content Moderator

Key Responsibilities:

• Monitor and manage company social media pages and online communities.
• Respond to customer comments and inquiries promptly and professionally.
• Escalate complex issues and report online trends or reputational risks.
• Support campaigns through active moderation and engagement.
• Collaborate with internal teams to maintain consistent brand tone.

Requirements:

• Bachelor’s degree in Communication, Marketing, or related field.
• 1–3 years of experience in social media moderation or community management.
• Strong communication, attention to detail, and problem-solving skills.
• Familiar with social media platforms and moderation tools (Meta Suite, Hootsuite, etc.).
• Excellent Arabic and English communication skills; proficient in Microsoft Office and CRM tools.