Content Specialist

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At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talented team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels inspired, invested, cared for, valued, and have a strong sense of belonging.

What You Can Expect

The Content Specialist is primarily responsible for our software workflow development within the product build and content management systems. In addition, they are responsible for collaboration with Solutions Specialists for identification and implementation of process improvements to drive organization and Customer improvement in success metrics.

How You'll Create Impact

Builds & maintains customer content within the content management systems and customer facing application.
Provide support for end-to-end users’ setup & configuration of solutions
Participates in release testing & issue reporting / resolution
Analyze content mgmt. systems issues for all users and work with IT support and/or vendor to resolve system issues
Participate in workflow improvements in collaboration with Connected Health product, development and Solutions Specialists and measure benefit

What Makes You Stand Out

Interpersonal and problem-solving skills necessary to interact with all levels of the Enabling Technologies team and Customers with support.
Understands the importance of being proactive as well as reacting quickly to opportunities and problems.
Capable of understanding expectations and quickly acting on them.
Able to identify workflow issues and summarize requirements.
Ability to learn new computer systems quickly.
Experience working with external software vendors and internal IT support to resolved end user issues
Demonstrated competence in program development and project management.
Excellent oral, written communication and presentation skills.
Proficient in use of software applications to include EXCEL, WORD and POWERPOINT.

Your Background

Bachelor’s degree required in a clinically-based field, or a quantitative, business-oriented field.
Current or previous work experience business process improvement (healthcare experience preferred) with 3-5 years of experience.
Spanish language skills (preferred)