Contract Administrator/Ops Specialist, People Operations

Which Bandmember are You?

We are UMG, the Universal Music Group. We are the world’s leading music company. In everything we do, we are committed to artistry, innovation, and entrepreneurship. We own and operate a broad array of businesses engaged in recorded music, music publishing, merchandising, and audio-visual content in more than 60 countries. We identify and develop recording artists and songwriters, and we produce, distribute and promote the most critically acclaimed and commercially successful music to delight and entertain fans around the world.

Our commitment to innovation extends to our first-class People, Inclusion and Culture team, which is currently seeking a Contract Administrator / People Operations Specialist. The People Operations team is a fast-paced, technology and process-improvement driven team that executes a high volume of work with incredible accuracy, while still maintaining flexibility in a dynamic environment. This is a great opportunity to play a central role in our employees’ experience in all the work that People Operations performs, whether a big project or day-to-day transactional tasks. T

The Contract Administrator/Specialist is responsible for managing the full life cycle of employment related agreements across the organization. This role ensures accuracy, compliance, timely execution, and proper documentation of all employment contracts. The Contract Administrator collaborates with People Business Partners, Legal, People Operations, Payroll and IT to support contractual processes for new hires, internal transfers, renewals and amendments. In addition to Contract Administration, this role will evolve into an Operations Specialist supporting and managing Workday transactions and other specialized processes.

How You'll Rock the Role

• Own People Operations’ Contract Administration responsibilities from approvals in our Personnel Requisition System to legal, to delivering contracts to new hires and employees via DocuSign, to updating Workday and ServiceNow case management.
• Ensure accurate and timely processing of approved contracts, amendments, option letters and terminations.
• Manually track all activity providing a real-time snapshot for Business Partners and Legal to review status.
• Follow procedures connecting employee contract activities between the business, our legal team and your People Operations team by utilizing ServiceNow case management.
• Update employee contract details in Workday.
• Contract Administrator, People Operations provides support services to a variety of People teams by carrying out various administrative and operational related activities.
• Coordination between Business Partners and People Operations Representatives and Employment Counsel, new hires and employees and other People Operations Specialists.
• Make an impact by providing a positive contracts experience for all our Business Partners, new hires on contract and employees.
• Run and distribute weekly, monthly and quarterly reports.
• Understand dependencies across Workday modules (Recruiting, HCM, Payroll, and Benefits) and integrations with other systems.
• Update contract admin playbook, document standard operating procedures, and assist in developing new processes to improve team efficiency.

What We're Looking For

• Bachelor’s degree strongly preferred or 2-5 years of experience in HR Administration, legal/contracts administration, HR or People Operations or a similar role.
• Experience with Workday.
• Experience with ServiceNow or other similar case management / ticketing systems.
• Exceptional attention to detail and accuracy.
• High level of professionalism, trust, confidentiality and good judgment.
• Excel skills including vLookups.
• Exceptional problem solving, time management, and organizational skills and able to understand both sides of an issue to reach the best conclusion for the business and those involved.
• Knowledge of HR practices, policies, processes and systems in a multi-state environment.
• Demonstrated ability to work within a fast-paced, deadline-oriented environment.
• Demonstrated ability to work independently and be self-motivated.
• Process complex data updates.
• Willingness to ask questions rather than just follow directions is required.
• Must have superior oral and written communication skills and an ability to communicate with all levels of management and company personnel.

This is the pay range that Magnit reasonably expects to pay for this position: $33.45/hour - $44.59/hour

Benefits: Medical, Dental, Vision, 401K

QUALIFICATION/LICENSURE
Work Authorization : US Citizen, Other valid work visa
Preferred years of experience : 2 years
Travel required : No travel required
Shift timings :