Contract Recruiter

Lemonade completely reinvented how insurance works. As a customer-centric tech company, we created an insurance experience that is smart, instant, and delightful.

At Lemonade, you’ll be working with a group of like-minded makers, who get a kick out of moving fast and delivering great products. We surround ourselves with some of the smartest, most motivated, creative people who are filled with positive energy and good karma.

Unlike most publicly traded companies, we’re nimble and efficient. We take pride in the fact that we still think and operate like a startup. We don’t care much about titles and hierarchy and instead focus on innovation, bold moves, and challenging the status quo.

We’re built as a lean, data-driven organization that relies on a common understating of objectives and goals to provide teams with autonomy and ownership. We don’t like spending our days in meetings and we skip committees altogether. At Lemonade, there’s no such thing as going over someone’s head. We have zero tolerance for bureaucracy, office politics, and lean-back personalities.

As a Public Benefit Corporation and a certified B-Corp, we deliver environmental and social impact using our products and tech. Through our Giveback program, we partner with organizations such as the ACLU, New Story, The Humane Society, Malala Fund, American Red Cross, 360.org, charity: water, and dozens of others, and have donated millions towards reforestation, education, animal rights, LGBTQ+ causes, access to water, and more.

We're looking for a Contract Recruiter to help us scale our Claims and Customer Experience teams. This is a 6-month contract with the potential to become a full-time role - you'll have real ownership from day one and a direct impact on how Lemonade grows its Customer Operations organization.

We believe three things matter for every role at Lemonade: drive to push through challenges, efficiency that keeps standards high while moving fast, and adaptability that lets you pivot with data and AI insights. These aren't buzzwords, they're how we actually work.

Our AI-first approach isn't just a tagline either. We're building the future of insurance with AI at the center, and we need people who are genuinely excited to learn and grow alongside these tools.

In this role you'll

• Run full-cycle recruiting for Customer Operations, owning pipelines from kickoff to close
• Drive high-volume hiring at pace - consistently landing 8-10 hires per month across cohorts of 8-15
• Lead structured interview processes that keep candidate experience high even when speed is essential
• Partner with hiring managers to define evaluation criteria and build interview processes that actually work
• Present and negotiate offers confidently, with strong close rates to show for it
• Use data, recruiting metrics, and AI tools to sharpen sourcing strategies and forecast pipeline needs
• Spot process gaps and bring forward concrete recommendations that make the team more efficient

What you'll need

• 3+ years of recruiting experience, with a strong recent background in-house
• Bachelor’s Degree or equivalent experience
• A track record of delivering in high-volume hiring environments without letting quality slip
• Hands-on experience with an advanced ATS - Ashby or Greenhouse preferred
• Comfort with recruiting metrics and KPIs, and the ability to use them to drive real decisions
• The independence to operate effectively in a contract capacity with minimal hand-holding
• Genuine curiosity about AI and a commitment to learning how it's reshaping the way we work
• Ready to work in an office environment most days of the week

Please note that we are unable to sponsor applicants for work visas.

Unfortunately, we cannot consider applicants from these states: Alaska, California, Colorado, Montana, Hawaii, New Mexico and Puerto Rico.

Lemonade's US salary range for this temporary term of 6 months is $1,885 - $2,000 weekly plus benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Speak to your recruiter to hear more about the specific salary range for your preferred location.

Lemonade is an equal opportunity employer committed to diversity and inclusivity. We never discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. If you require reasonable accommodations due to religious beliefs, pregnancy, or disabilities, let us know at any time.