Contracting Manager - DMC/Tourism - UAE

Company: DESERT GATE TOURISM - UAE

Managing the Team

• Lead, manage, and support the contracting and negotiation specialists, ensuring team efficiency and high performance.

• Handle and monitor team attendance and scheduling to maintain smooth operational workflows.

• Provide training to new staff on contracting procedures, policies, and system usage.

Hotel Relationships & Negotiation

• Partner with hotels to coordinate and negotiate rates, special offers, seasons, allocations, release periods, overrides, terms & conditions, and cancellation policies, ensuring the best possible rates and conditions.

• Maintain strong, professional relationships with hotels to enhance cooperation and secure competitive advantages.

• Resolve any rate-related or contractual issues that arise, ensuring a smooth contracting process.

• Support the Revenue Department in monitoring market trends and analysing competitors’ pricing

• Assign team members for on-site hotel inspections and ensure comprehensive hotel assessment reports are prepared.

• Regularly communicate with hotel partners to foster long-term relationships.

Contract Management & System Updates

• Ensure accurate data entry, update, and maintenance of back-office contracting systems to reflect the latest rates, conditions, and policies.

• Monitor online systems to track last-minute bookings, cancellations, and contract performance.

• Verify that all entered rates and contractual terms are accurate and up to date.

• Identify and correct product performance issues, assisting in optimizing sales outcomes.

Cross-Departmental Collaboration

• Work closely with sales, operations, and reservations teams to ensure seamless execution of contractual agreements.

• Assist in resolving contracting-related issues raised by other departments.

• Collaborate with internal stakeholders to drive sales performance and optimize product offerings.

More about Desert Gate Tourism

An organization built on professionalism, extensive experience, and guest-centricity, Desert Gate was the long-sought dream of a visionary who established the company in 2004 as a supplier of the local needs of top-level tour operators in the UAE. Today, it is a full-fledged premium DMC, serving the seven emirates of the UAE, Oman, the Maldives, and its newest destinations Qatar and Mauritius. Over the years, the company has been recognised and rewarded for its innovative approach to product design as well as providing top notch service to its guests.

With a solid financial base complemented by a well-proven, reliable top management boasting 75 years of combined experience in the travel industry, Desert Gate envisions becoming the number one luxury travel group in the Gulf region, with a plan to expand its services to other destinations that are culturally connected to its home market.

Desert Gate (www.desertgate.ae) is part of the MTS Globe group (www.mtsglobe.com) and through that partnership has access to the best-in-class technology and cleanest XML feed in the industry. Also, as a traditional DMC, Desert Gate