Contracts Manager

What this job involves:

As a Contract Manager at JLL, you will be responsible for consistently delivering quality contracts through comprehensive review, cross-functional alignment, and prioritized workflows while ensuring compliance with Client policies and procedures across the EMEA (Europe, Middle East, and Africa) Region. This strategic role combines contract lifecycle management with risk mitigation expertise, requiring you to draft, review, and negotiate a wide range of agreements while working with cross-functional partners including risk, legal, tax, and business stakeholders. You will play a crucial role in JLL's commitment to shaping the future of real estate for a better world by maintaining centralized contract management applications, conducting training sessions on best practices, and providing instrumental support to project teams throughout the contract lifecycle to ensure expeditious review and execution of agreements.

What your day-to-day will look like:

• Lead oversight of entire contract lifecycle from negotiation and execution to renewal and termination while working with cross-functional partners including risk, legal, tax, and business stakeholders
• Draft, review, and negotiate wide range of agreements in local and international contexts including customer framework agreements, work orders, and contract amendments
• Identify and mitigate potential risks in contract terms and conditions for facility management services and design and construction contracts
• Ensure compliance with Client standards and legal/regulatory requirements for contract renewals, amendments, and terminations while maintaining centralized contract management applications
• Conduct training sessions for staff on contract management best practices and continuous improvement techniques
• Provide support and guidance to project teams during contract lifecycle to ensure expeditious review and execution of agreements
• Report on and improve key metrics as provided by leadership while maintaining visibility and operational excellence through contract management systems.

Required Qualifications:

• Bachelor's degree or equivalent education
• 7-10 years of prior experience in procurement, procurement operations, negotiations, contract management, or related fields
• Clear understanding of contract types, composition, use, impact, and scope review
• High level of critical thinking and problem-solving with ability to work autonomously
• Ability to manage multiple priorities and deliver results in fast-paced environment
• Highly collaborative with strong interpersonal skills and excellent customer service track record
• Excellent verbal and written communication skills with professional communication abilities.

Preferred Qualifications:

• Experience in facility management services and design/construction contract management
• Background in risk mitigation and contract compliance management
• Experience with centralized contract management applications and reporting systems
• Training and development experience in contract management best practices
• Familiarity with international contract negotiations and cross-functional team collaboration
• Advanced proficiency in contract lifecycle management processes.

Location: Onsite

At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.

JLL is an Equal Opportunity Employer committed to diversity and inclusion.