Control Room Relief Specialist Security Officer-1st Shift
1st Shift
Thurs-Sun 10AM-6PM
$24.50/hour
Role Overview
The Security Control Room Specialist is responsible for monitoring and coordinating site security operations from a centralized control room. This role ensures the safety of personnel, property, and assets by overseeing surveillance systems, managing access control, responding to incidents, and communicating with on-site security personnel. The specialist acts as the central point of contact for all security-related activities and must always maintain situational awareness.
Minimum Qualifications
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Minimum age: 21
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Must have valid driver's license from state of residence and clean MVR
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Be able to obtain and maintain a Valid Armed ASRB Security Guard License (state requirement)
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Must pass Armed training and possess a valid pistol permit.
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Must pass a background investigation.
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Must complete a psychological assessment.
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Must pass an annual physical fitness assessment (Navy Standards).
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Must pass a medical exam to test vision and hearing (color distinction required).
Experience Required:
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3+ years in Armed Security, Military, or Law Enforcement OR
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4+ years in Unarmed Security
Key Responsibilities
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Operate and monitor CCTV and electronic security systems
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Manage access control; verify IDs and credentials remotely
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Provide interactive monitoring and incident response to prevent intrusion, theft, and unauthorized activity
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Dispatch officers and coordinate emergency response per protocol
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Maintain meticulous logs of activities, incidents, and observations
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Serve as central communication point for security inquiries
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Enforce site-specific Post Orders and client security protocols
Required Skills
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Strong attention to detail and punctuality
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Mature judgment; ability to identify critical issues quickly
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Effective written and verbal communication skills
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Computer literate: ability to complete reports, use client software, and generate badges
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Ability to perform in fast-paced, high-pressure environments
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Strong situational awareness and problem-solving skills
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Weekend availability
Preferred:
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Flexible scheduling
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Verifiable experience as a Dispatcher
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Familiarity with Microsoft Office Suite
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Experience with CCTV and access control systems
Physical Requirements
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Ability to sit for extended periods.
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Ability to operate computer and communication equipment continuously during shift.
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May require occasional walking or standing depending on site layout.
Education & Experience
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High School Diploma or equivalent
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Preferred:
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1+ year in control room operations, security, law enforcement, or military
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2+ years in customer service
Note: Responsibilities and requirements are not exhaustive; additional duties may be assigned.
Security Engineers, Inc. Alabama Security Company License: 00001