Control Room Supervisor

For DP World Sokhna Logistics Park

Job Purpose : Supervise and monitor all activities within the logistics park through the control room, ensuring compliance with security policies, and maintaining operational efficiency.

Key Accountabilities :

• Oversee the implementation of DP World Sokhna Logistics Park (SLP) security regulations.
• Continuously monitor team performance to achieve optimum operational standards.
• Ensure all security systems are functioning properly and report any breakdowns immediately.
• Coordinate the preparation, presentation, and communication of work-related information to management.
• Maintain professional grooming and appearance standards for the control room team.
• Facilitate teamwork, resolve operational issues, and actively participate in daily activities.
• Identify training needs and communicate them to management for action.
• Ensure compliance with occupational safety rules and procedures.
• Prepare and update regular reports on the status of all security systems.
• Collect and analyze information to evaluate team performance.
• Train new employees and provide ongoing coaching to existing staff.
• Promote cooperation between the control room team and other departments.
• Organize team vacation schedules to ensure continuous coverage and smooth operations.
• Conduct daily briefings to inform control room operators of relevant updates and operational priorities.

Qualifications & Certificates

• Bachelor’s degree in a relevant field.

Experience & Knowledge

• 3–5 years of experience in security operations, preferably within maritime or logistics environments.
• Strong knowledge of safety procedures and emergency response protocols.

Skills & Abilities

• Proficiency in English (spoken and written).
• Strong communication and interpersonal skills.
• High ethical standards: honesty, integrity, respect for human rights, and compliance with legal guidelines.
• Proficiency in Microsoft Office applications (Word, Excel, Outlook).
• Ability to lead, coach, and motivate a team effectively.