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Location:
Muscat, Oman
Department: Software Development
Job Description
Job Title
Control Support Engineer
Job Description
Qualification and abilities
  • Electrical / Electronic / Mechanical or Computer Engineering (higher technical level)
  • Experience in maintaining cluster servers, databases, network and communications systems and software related automated baggage handling systems or automated systems in material handling industries.
  • Experience in maintaining WinCC (for SCADA), Web factory (for SCADA), Siemens PLC S7 (low level controls), Quality applications (process intelligence applications), Barcode Scanners & PLC Interfacing with X-ray monitoring system
  • Excellent verbal and oral skills in English language
  • Experience with analysing process flows
  • Process orientated
  • Analytical capabilities
Responsibilities
  • Carry out preventive and corrective maintenance of system software
  • Maintain all site hardware and software
  • Contact point with headquarter IT departments and control support
  • IT configuration management
  • Change management on control level
  • Initiate and execute improvement actions
  • Monitor hardware, software, network performances
  • Solve problems
  • Maintain and archive releases, versions and updates
  • Implement software updates and patches
  • First & Second line support on site
  • Hardware, software, cluster servers, databases, network and communication systems related to the automated handling system as scoped in service contract.
  • Hands on controls management on site.
  • Decreases response time when controls appear to have problems.
  • Solve unique but definite problems.
  • Offers professional arguments as the basis for making choices and for convincing the people concerned.
  • Improvement of work processes calls for attention continuously.
  • Acts as major contributor to process improvements.
  • Develop, maintain and improve methods to gain and use relevant performance data
  • Analyse system, process and maintenance activity performance
  • Evaluate and improve system, process and maintenance activity performance
  • Communicate performance status and improvement actions internally and with customer

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Vanderlande Industries
Control Support Engineer