Controller

Job Title: Controller Department: Finance

Reports to: VP of Finance & Administration Effective Date:05/06/2026

Job Summary:

RCS is seeking a hands-on Controller to own the integrity, accuracy, and timeliness of our financial operations. This role is critical to ensuring a clean, predictable monthly close, supporting a business with recurring revenue, hardware resale, and services, and building a scalable financial and data foundation for continued growth.

This is not a passive oversight role. We are looking for a true operator—someone who takes full ownership of the numbers, drives continuous improvement, simplifies complexity, and creates confidence in both financial reporting and actionable business insight.

In order to contribute to RCS’ award-winning sales and customer service, all employees live by RCS’ Core Values:

• Do the right thing
• Be fun to work with
• Take Ownership

Supervisory Responsibilities:

• Oversees the accounting team

Key Duties and Responsibilities:

Financial Close & Reporting

• Own and oversee the monthly close process (5–7 business days)
• Deliver:
• Profit & Loss Statement
• Balance Sheet
• Management reporting and analysis
• Ensure all accounts are reconciled, supported, and audit-ready
• Maintain standards for accuracy, consistency, and transparency

Revenue Recognition & Policy

• Establish and enforce revenue recognition policies across:
• Subscription / recurring revenue
• Hardware resale
• Professional services
• Review deferred revenue schedules and ensure accuracy and compliance

Financial Systems & Data Integrity

• Own integrity of financial data across systems:
• CRM (Zoho)
• ERP/accounting (Sage Intacct)
• Ensure alignment across order-to-cash and procure-to-pay workflows
• Define controls that ensure clean, auditable data flow

Inventory, Purchasing & COGS Oversight

• Establish controls over:
• Purchasing workflows
• Vendor accounting
• Inventory tracking
• Ensure accurate COGS recognition and margin reporting

R&D Capitalization Governance

• Define policies for capitalization vs. expense treatment
• Review supporting documentation and ensure audit readiness

Cash & Balance Sheet Governance

• Oversee:
• Bank reconciliations
• Cash controls
• Ensure balance sheet integrity across all accounts

Reporting, Analytics & Business Insight

• Define and own reporting structure and KPI framework
• Build forward-looking operational and financial models that improve forecasting accuracy and business decision-making
• Ensure reporting enables analysis across:
• Line of business
• Product / offering
• Revenue type
• Provide leadership with:
• Clear performance insights
• Trend analysis and drivers
• Review and validate explanations of:
• Revenue changes
• Margin shifts
• Expense movements

Process Improvement & Scalability

• Challenge legacy workflows and simplify processes wherever possible to improve speed, visibility, scalability, and accuracy
• Drive continuous improvement across:
• Close process
• Financial workflows
• System integration
• Identify and prioritize automation opportunities
• Implement Zoho and Sage tools such as AI / Sage Co-pilot for
• Ensure systems and processes scale with business growth

What Success Looks Like ( First 90 Days)

• Close process is predictable, timely, and controlled
• Financials are accurate, consistent, and trusted
• Clear financial governance and review structure is in place
• Reporting framework supports decision-making at the leadership level
• Systems and workflows are aligned and scalable

Required Skills and Abilities:

• Experience in SaaS or recurring revenue environments
• Proven leadership of close and accounting functions
• Strong systems and process design experience
• High attention to detail with strong accountability

Preferred Skills and Abilities:

• Multi-revenue model experience (hardware + services + software)
• Inventory / COGS accounting experience
• Experience with Zoho, Sage, or similar systems
• Background in POS, retail, or payments ecosystems

Education and Experience:

• Bachelor’s degree in Accounting, Finance, or a related field.
• 10 plus years of progressive accounting experience
• Proficiency in Microsoft Office, advanced Excel skills, and familiarity with financial database programs.

What this Role Is - And Is Not:

This role IS:

• Owner of financial accuracy and governance
• Leader of accounting standards and reporting structure
• Driver of scalable systems and processes
• Strategic partner translating financials into insight

This role is NOT:

• A transactional executor of day-to-day accounting
• A passive reviewer without ownership
• A CFO-level strategic role

Working Conditions:

• Located and able to work in the US from an RCS-based office space in NH or remote. Remote employees should adhere to the Work At Home Policy.
• Primarily in an office environment, talking on the phone 70% of the day and working on a computer 90% of the day. Occasional long work hours outside of normal work days in order to meet deadlines.
• Will be expected to travel as needed on company business.
• Employees upon occasion can expect to fulfill requests outside of their core accountabilities, etc.

Work hours to be determined based on needs

Pay: $100,000.00 - $130,000.00 per year

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Work Location: Hybrid remote in Lebanon, NH 03766