CONTROLLER - COMMUNICATIONS

To support the airline's corporate communications by delivering timely, accurate, and brand-aligned internal and external messaging—strengthening reputation, engaging stakeholders, and ensuring consistent communication across media, digital channels, and employee platforms, including during operational updates and issues.

Draft and edit press releases, corporate news, executive messages, speeches, talking points, Q&As, FAQs, and briefing notes aligned with the airline's tone and brand.

Prepare customer-facing and corporate updates for flight disruptions, diversions, delays, safety/service incidents and major operational changes.

Support media enquiries, coordinate interviews, prepare media packs, maintain media lists, and assist with press briefings; log and track responses and deadlines.

Write and publish staff updates on the intranet/, support HR/leadership communications, and ensure frontline teams receive clear operational and service messages.

Coordinate corporate channel content (LinkedIn/X/IG where applicable), support content calendar management, community management/escalation, and prepare post copy and visual briefs.

Support crisis readiness through holding statements, message maps, reactive Q&As, stakeholder lines, and rapid approval workflows; monitor issues and escalate reputational risks.

Coordinate communications with airports, regulators, codeshare/alliances, tourism boards, and suppliers—ensuring aligned announcements and approvals.

Support communications for route launches, partnerships/MoUs, awards, milestones, inaugurations, and corporate events—before, during, and after execution.

Ensure messaging follows brand guidelines and regulatory/compliance requirements; maintain templates, style guide, and translation consistency (EN/AR as needed).

Track media coverage and social performance, support sentiment monitoring, compile daily/weekly reports, and capture post-campaign learnings.

Brief and manage copywriting/PR/creative agencies for press releases, campaigns, and assets; review outputs for accuracy and tone.

Manage approvals, version control, distribution lists, media asset libraries, and communication logs for auditability and continuity.

Bachelor's degree in Marketing, Communications, or a related field.

A minimum of 2 years of experience in marketing, branding, or communications roles.