Convenience Insights Analyst

Entity:

Customers & Products

Job Family Group:

Retail Group

Job Description:

As bp transitions to an integrated energy company, we must adapt to a changing world and maintain competitive performance. bp’s customers & products (C&P) business area is setting up a business and technology centre (BTC) in Pune, India. This will support the delivery of an enhanced customer experience and drive innovation by building global capabilities, scale, leveraging technology, and developing deep expertise. The BTC will be a core and connected part of our business, bringing together colleagues who report into their respective part of C&P, working together with other functions across bp. This is an exciting time to join bp and the customers & products BTC!

Let me tell you about the role

The convenience analyst and insights manager is responsible for analysing internal and external data, insights and market-trends to support and challenge the UK trading team in delivering the strategy and maximising financial and customer performance / satisfaction. This role will lead and work in partnership with key internal and external customers

What you will deliver

Ensure all plans and decisions are truly customer-led - Support the trade planning team by providing data and insight that can be used to make customer-led and date-led decisions for the UK trading team.

Challenge and support the team – including the regular sharing of insights and opportunities that the data shows.

Fully utilise data, insight and market-trend platforms / information (i.e. internal reporting, external suppliers and partners, SAP, ACI, IGD, Nielson, CTP, trade press) to ensure performance opportunities are fully analysed, explored, and changes / interventions proposed as required..

Work closely with buyers and colleagues (across branded, WBC and M&S teams) to ensure performance is truly optimised (sales, margin, central income, RCOP and customer satisfaction), and that categories and brands work together as one combined offer.

Work together with wider business colleagues to ensure all data and insight is considered and understood (i.e. marketing, strategy, PPM, global insights, CoE, operations).

Build, manage and maintain insight-led external relationships (including, but not exclusive to, IGD, Nielson, CTP) to ensure good communication with these external partners.

Develop and own efficient and automated tools to drive profitability and customer satisfaction (i.e. price and promotion)

What you will need to be successful

Knowledge & Experience:

3-5 years of experience and proven ability in analysing data and insight to drive positive change and enhanced performance outputs.
Keen and proven bias towards the customer – ideally with experience in understanding and applying market-trend information.
Experience in managing, or working alongside, third party partners / suppliers.
Experience working within a fast-paced retail business.
Ability to remain highly motivated whilst managing pressures associated with high intensity / profile role.
Strong team-working, coaching, communication and influencing skills with the ability to work with others across the wider business.
Highly organised with a strong bias towards effective planning and prioritising • Accomplished attention to detail, and comfortable in handling large amounts of data.
Highly numerate with relevant technical experience (i.e. SAP, MS Office) and the ability to embrace new technology / ways of working.

Behavioural Expectations:

Listen carefully and consider different perspectives.
Pursue systematic management through standardization, clarification and the elimination of defects.
Speak out when I see something is not right and be prepared to say "no" or "stop" when necessary.
Own, promote and role-model BP's values and behaviours and ethics and compliance in everything we do and lead, always.
Create enduring value for BP by identifying opportunities and ensuring we deliver on short and long

Education:

Graduate or equivalent experience in science or engineering, or equivalent technical degree.

You will work with

External: Suppliers and partners, data and insight providers, trade bodies Internal: Wider trading team, CoE, marketing, PPM, strategy, retail operations

Why join bp

At bp, we support our people to learn and grow in a diverse and challenging environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Negligible travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is not available for remote working

Skills:

Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Business Acumen, Commercial Acumen, Communication, Continuous Improvement, Continuous Learning, Creativity and Innovation, customer and competitor understanding, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, market, Negotiation planning and preparation, Offer and product knowledge {+ 13 more}

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.