Store Manager — Meredith Station (GASCO)
About the role
Meredith Station is an established convenience store and fuel operation in the heart of New Hampshire's Lakes Region, serving both a loyal local community and the many visitors who make the area a premier New England destination. We're hiring a Store Manager to own day-to-day operations and store profitability and to help take this business to the next level. This is a profit-accountable role with real autonomy: you'll manage a team of 8–10, set fuel pricing within company parameters, and control the expenses that drive store performance. The Store Manager reports directly to ownership.
Compensation & Schedule
$64,000–$70,000 base salary, plus a performance bonus of up to 10% of base salary tied to revenue growth, margins, fuel pricing, and cost control. Full-time. Hours vary according to business needs; expect 45–55 hrs/week on average, including some weekends.
Responsibilities
People & Customer Service
- Recruit, recommend for hire, and train positive individuals to build a team that delivers warm, friendly, and excellent customer service.
- Coach, develop, and manage store employees according to company policy, including performance management and discipline as needed.
- Create or approve associate schedules to ensure proper staffing for expected sales volumes, accounting for team member availability, payroll, and overtime costs.
- Address and resolve customer complaints in a timely and professional manner.
Operations & Inventory
- Implement and enforce daily operating procedures to keep the store clean, adequately stocked, organized, and well-kept.
- Oversee the preparation and merchandising of deli/food service items—breakfast, subs/sandwiches, pizzas, prepared salads, hot and cold beverages, and snack items—ensuring the team follows department guidelines and product recipes.
- Ensure deli/food service items are rotated attentively to maintain quality, safety, and shrink control.
- Use the Back Office System (BOS) to manage price changes and control inventory.
- Enforce all safety and security procedures and report unsafe conditions.
- Report and process all employee and customer incidents or accidents following company procedure.
Financial & Compliance
- Manage store profitability, including margins, cost of goods, labor, and other controllable expenses against established targets.
- Monitor and adjust fuel pricing within company parameters.
- Review financial statements, sales analysis reports, and performance data to identify trends and act on them.
- Monitor cash over/short, inventory shrinkage, and drive-offs daily, and investigate variances.
- Complete daily paperwork and system entry accurately and on time.
Qualifications
- Previous hospitality or convenience store leadership experience is required
- Problem-solving attitude with the ability to execute multiple tasks with attention to detail
- Availability for a variable work schedule, including some weekends
- Experience managing seasonal business fluctuations preferred
- Interest in contributing to operational planning and store layout optimization
- UST A/B Operator Certification preferred (or willingness to obtain)
- ServSafe Food Manager Certification preferred (or willingness to obtain)
- Physical requirements: ability to perform all duties of a store cashier regularly; stand/walk 8 hours per day; lift 40–50 lbs; reach overhead, bend, squat, twist, grasp, and grip; and perform cooler work
Benefits
- Health insurance
- Dental insurance
- Paid time off
- Paid holidays
- Flexible schedule
- Employee discount on prepared food
- Fuel discount
- Event-based bonuses and recognition of achievement throughout the year
Job Type: Full-time
Pay: $64,000.00 - $70,000.00 per year
Work Location: In person