Coordinator, Female Hostel (On-Campus)

Coordinator, Female Hostel (On – Campus)

Entity: Aga Khan University

Location: Karachi, Pakistan

Introduction:

Aga Khan University, chartered in 1983 as Pakistan's first private international university, is committed to the provision of education, research, and health care of international standard relevant to Pakistan and the region. The affiliated Aga Khan University Hospital has well-equipped investigative services and provides state-of-the-art clinical facilities.

Female Hostel Coordinator will assist Manager Female Hostels in managing On-campus Female Hostel and supervising overall activities of the hostels. She is to maintain a very close liaison and coordination with the housekeeping, maintenance, security, horticulture, and other concerned departments to ensure cleanliness, hygiene, health, maintenance, safety & security and overall ambience of the hostel premises worth living. She is to keep an updated record of all hostellites. She is to ensure that housekeeping and security guards assigned for duties to female hostel are performing their duties efficiently. She will have rotation duty hours. She may be required to perform extra duty in rotation in on-campus hostel whenever there will be a need.

As an equal opportunity employer, AKU believes in promoting a diverse and inclusive culture and is committed to adopt appropriate standards for safeguarding and promoting a respectful relationship with and between diverse workforce of its faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Aga Khan University invites applications for the position of Coordinator (On Campus) in the Female Hostel.

Responsibilities:

You will be responsible for:

• maintaining a very close liaison and coordination with the housekeeping, maintenance, security, horticulture and other concerned departments to ensure cleanliness, hygiene, health, maintenance, safety & security and to make the ambience of the hostel premises worth living
• ensuring that housekeeping and security guards that are assigned duties to female hostel are performing their duties efficiently
• keeping an updated record of all hostellers and hostel occupancy, also taking care of hostellers residing in the hostel and helping to resolve their day to day affairs
• making the hostel environment academically conducive, socially healthy and disciplined
• monitoring the hostel premises to make sure that they are kept in a neat and clean state
• ensuring that students do not leave the hostel premises unauthorized and without informing, and making sure that students’ in and out timings are recorded in the book
• assuring that only bonafide individual avails the hostel facilities
• ensuring that any party in the hostel is not conducted without the approval of the Manager
• monitoring the hostel premises to ensure that any prohibited and illegal activity is checked and immediately reported to the Manager and the Security Department
• ensuring that hostel facilities are not misused/ damaged
• keeping track of all the complaints made by hostellers and making sure that they have been addressed
• recording of daily activities/events, duplicate keys and any incident in the hostel
• ensuring that the financial statement, occupancy/vacation status and the rent dues against the hostellers is prepared on time and submitted to the finance department.

Qualifications:

You should have:

• Bachelor's degree from HEC recognized University
• 5-7 years’ working experience in an administrative position, having performed supervisory roles in the hospitality industry. An academic environment experience will be considered an advantage.
• Ability to communicate with young people with diverse backgrounds
• High level of tolerance and a calm disposition to be able to deal with difficult and challenging people
• Good listening skills and the ability to establish positive rapport with students
• Good administrative and organizational skills and the ability to resolve administrative problems
• Handling workload and meeting timelines under pressure
• Ability to effectively deal with people
• Ability to use computer and common software such as MS Office, Internet etc.
• Ability to handle shift work and perform extra duties as and when required.

Comprehensive employment reference checks will be conducted.