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Coordinator of Supplemental Instruction
Posting Details
Request to Recruit
Location
Boone, NC
Faculty Rank
Yes
Provide Rank
Adjunct Faculty
Position Number
069441
Department
University College - 202000
Position Summary Information
Primary Purpose
Reporting directly to the Executive Director of the Student Learning Center, the Coordinator of Supplemental Instruction will coordinate the day to day administrative operations for SI tutoring within the Student Learning Center (SLC). Supplemental Instruction within the Student Learning Center provides content-specific academic support to approximately 2000 undergraduate students annually, including targeted services for students who face unique challenges.
Minimum Qualifications
- Bachelor’s degree from an accredited institution.
- Demonstrated customer service and interpersonal skills.
- Demonstrated work requiring attention to detail and strong organizational skills
- Experience providing tutorial, learning support, or coaching services to students.
- Flexibility to work evenings and weekends to support the operation of services.
License/Certification Required
Preferred Qualifications
- Masters Degree
- Experience with Supplemental Instruction or embedded tutoring
- Experience supervising student employees
- Direct familiarity with STEM related course content
Essential Duties and Responsibilities
Reporting directly to the Executive Director of the Student Learning Center, the Coordinator of Supplemental Instruction will coordinate the day-to-day administrative operations for SI tutoring within the Student Learning Center. Supplemental Instruction in the Student Learning Center provides content-specific academic support to approximately 2000 undergraduate students annually, including targeted services for students who face unique challenges.
Essential Duties and Responsibilities in each of these job categories include:
Job Category: SI Tutoring Operations
Essential Duties and Responsibilities in each of these job categories include:
Job Category: SI Tutoring Operations
- Coordinate the day-to-day operations of SI tutoring in selected subject areas and; ensure the services run smoothly, meeting the needs of students in a timely and professional manner.
- Create and manage tutor schedules; ensure staffing is appropriate to meet student needs. Ensure that program schedules and changes are kept up-to-date on the website and in the tutor tracking system.
- Develop, maintain, and monitor the work schedule for tutors; maintain log of absences and schedule changes. Manage timesheets bi-weekly.
- Recruit, select, train, and evaluate qualified tutors. Oversee the onboarding process for new hires.
- Supervise undergraduate and graduate student staff; provide ongoing guidance and support to ensure quality in SI sessions.
- Facilitate training and professional development for SI Leaders in line with best practices across the field.
- Meet regularly with SI Leaders to assist in the creation of instructional materials and lesson plans that incorporate various learning strategies.
- Promote the development of SI Leaders by conducting observations of sessions and meeting with leaders to discuss feedback.
- Ensure sessions are accurately recorded in the tracking system.
- Manage staff resources including equipment and technology.
- Reserve classroom space for sessions.
- Assist tutors with technology needs. Compile tutoring resources.
Job Category: Academic Success Initiatives
- Collaborate closely with SLC colleagues to effectively balance general academic success initiatives alongside course-specific support and efficiently connect students (Boone/Hickory/Online) to campus resources when needed.
- Collaborate with community-designated programs in University College Student Success to ensure all students have access to services.
- Participate in outreach activities including classroom visits and university events that promote the SI program and the Student Learning Center.
- Represent the Student Learning Center (as needed) as a member of committees; participate actively in student-focused and community-oriented campus activities including outreach/public relations opportunities.
- Actively participate in Student Learning Center staff meetings and professional development opportunities.
- Perform other related duties as assigned.
Job Category: Student and Customer Service
- Promote and create a welcoming, accessible, and collegial learning environment at the Student Learning Center; assist leaders and students as needed.
- Respond in a timely manner to inquiries about the center and its services, record concerns as required, and seek informal resolutions that is satisfactory to all parties; escalate concerns to the supervisor when appropriate.
Type of Position
Full Time Position
Staff/Non-Faculty
Staff/Non-Faculty
VISA Sponsorship?
VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.
Appointment Type
1.00
Work Schedule/Hours
Typical hours are Monday - Friday, 8:00 am - 5:00 pm; Flexibility to work evenings and weekends to support the operation of services is expected during peak services.
Number of Hours Per Week
40
Number of Months Per Year
12
Mandatory Staff
No
Suggested Salary Range
$50,000-51,500
Physical Demands of Position
Typical physical demands of a professional position within the university office area. All duties are to be performed with or without reasonable accommodation.
Posting Details Information
Posting Date
02/27/2026
Closing Date
04/05/2026
Open Until Filled
No
Evaluation of Applications Begins
03/31/2026
Proposed Date of Hire
06/01/2026
Special Instructions to Applicants
Please attach with your application:
- Resume
- Cover letter
- List of 3 professional references with contact information
Search Chair Name
Search Chair Email
Posting Number
201501735P
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