Coordinator-Sales Support

We are currently recruiting for a Coordinator - Sales Support to join our Business Development team in our Headquarters, located in DAFZA, Dubai Airport Freezone.

Scope : Coordinator – Sales Support works under guidance of the Senior Bid Coordinator / Bid manager as a proactive team player who supports the bid function across various stages, with a focus on smaller bids and contributing to larger ones under supervision. This role is a crucial part in the group's growth success. The role is part of a fast-paced environment and requires multi-tasking and having the skills to turn complex information into concise, persuasive documents.

Financial

• Assist the Senior Bid Coordinator / Bid Manager and Finance team in compiling and tracking budgets for bid-related expenses.
• Flag any financial or contractual risks in tender documents, such as payment terms or penalties, to the Senior bid Coordinator / Bid Manager.
• Contribute to the development of bid strategies by providing administrative and research support.

Customer

• Act as a key point of contact for internal bid-related communications and coordinate with external stakeholders as directed.
• Schedule and support Opportunity Review sessions, bid kick-off meetings, and solution workshops.
• Assist in reviewing and formatting bid documents to ensure consistency and compliance with submission requirements.
• Help prepare post-tender presentations and materials to support the sales and operations teams.
• Coordinate logistics for site visits and ensure all necessary arrangements are in place.
• Maintain bid performance tracking reports and dashboards under the guidance of senior team members.
• Organize and update the bid content library, ensuring easy access to current templates and reference materials.

Process

• Support the end-to-end bid process for smaller opportunities, ensuring timelines and submission requirements are met.
• Gathers inputs from Business Units.
• Prepare and compile bid documentation, including standard forms, templates, and supporting materials.
• Assist in writing and editing bid responses, ensuring alignment with client specifications and internal standards.
• Work with Business Units to gather and format relevant content such as CVs, case studies, and technical inputs.
• Maintain and update bid trackers with accurate status updates and submission milestones.
• Ensure all bid submissions comply with client instructions and assist in the handover process for successful bids.

Innovation

• Suggest improvements to templates, tools, and processes to enhance bid efficiency and quality.
• Work closely with the Bid Manager to develop customized and compelling proposals.

Selection Criteria

• Bachelor's degree in business administration, marketing, finance or a related field, or professional experience.
• Minimum 1-2 years of experience in bid management or related roles, demonstrating successful bid outcomes.
• Excellent organizational skills, with the ability to manage multiple deadlines effectively.
• Strong written and verbal communication skills, with attention to detail.
• Flexibility to adapt to changing priorities, deadlines and bid requirements.
• Strong customer service skills and dedication to building long-term client relationships.
• Proficiency in Microsoft Office Suite and bid management software.
• Ability to work collaboratively across departments and levels within the organization.