Corporate Director of Lifestyle
Reports to: SVP, Marketing
WHO WE ARE
Hotels done differently. At Aparium, we believe in the power of People, Place and Character. We ensure our hotels are a place where individuals are valued and celebrated, elevating our associates’ pride in who they are, where they live and who we serve. Our hotel is a tribute to the neighborhoods and the people of the communities where we operate.
Founded in 2011, Aparium is driven by the belief that all hospitality experiences should be fueled by the poetics of their surroundings and was born with an intense focus on unearthing the amazing moments unique to every city. Since its founding, Aparium has grown into a new kind of hotel brand, one that ventures off the beaten path, both geographically and philosophically. Recognized by Travel + Leisure World’s Best Awards as a leading hotel brand, Aparium is known for its singular ability to combine the business acumen of large hospitality companies with the charm of boutique hotels, bringing the disparate forces together in bustling, smaller markets.
THE ROLE
The HQ Director of Lifestyle (DOL) is responsible for supporting all Aparium properties in creating real-life, immersive experiences that create emotional connections with our guests. Rather than telling people what the brand is, the DOL shows them through curated interactions—live events, partnerships, and activations. The DOL has the responsibility to understand everything that makes our hotels and the cities we are in great by identifying unique opportunities that bring local collaborators, artists, and dynamic programming into our hotels and communities.
The role will actively develop relationships with the local community & key collaborators. As a leader within Aparium Hotel Group, this leadership position will collaborate with a phenomenal group of experienced and open-minded peers.
WHAT YOU WILL DO
1. Field Support for Hotels with a Lifestyle Teammate
- Provide on-site and virtual support to properties with established Lifestyle Teammates, offering deeper strategic guidance and hands-on enhancement.
- Align hotel-level Lifestyle initiatives with broader campaign strategies.
- Develop and refine guest experience concepts and activation ideas.
- Strengthen community integration efforts by identifying and nurturing local partnerships.
- Support properties in elevating their programming through creative ideation, optimization, and strategic planning.
- Serve as the primary Lifestyle partner for hotels without a dedicated on-site Lifestyle role.
- Build and implement Lifestyle strategy from inception, including tactical planning and execution.
- Establish processes, programs, and tools that help non-staffed properties operate with consistent Lifestyle standards.
- Continually assess and refine efforts based on performance and property needs.
- Deliver onboarding sessions for all new Lifestyle Teammates using established guides, plans, and toolkits.
- Support the SVP of Brand + Marketing in improving onboarding processes based on quarterly evaluation outcomes.
- Maintain and update orientation materials as needed.
- Develop, standardize, and maintain best practices, tools, and playbooks for the Lifestyle division.
- Create monthly Lifestyle meeting agendas and co-lead meetings.
- Standardize strategic planning processes for quarterly and annual outlooks, including budget-cycle preparation.
- Refresh training materials quarterly and ensure teammates have access to updated resources.
- Manage and evolve the Lifestyle Toolbox and online resource library; drive adoption across properties.
- Review and advise on property-level collaborator agreements.
- Ensure all partnerships align with brand guidelines, operational policies, and legal requirements.
- Guide properties in selecting programming themes, cadence, and volume aligned with brand positioning.
- Define and refine Aparium signature experiences and ensure proper balance and ROI measurement using the RRR methodology.
- Support development of storytelling-driven programming in collaboration with SVP of Brand + Marketing.
- Lead teammates through partner selection processes, vetting procedures, and documentation requirements.
- Oversee project timelines to ensure all Lifestyle teammates meet key campaign and activation deadlines.
- Serve as the primary liaison between Lifestyle teams and HQ Marketing, ensuring seamless translation of storytelling into marketing outputs.
- Coach Lifestyle Teammates on leveraging HQ Marketing channels—including email, social, PR, and web—to amplify activations.
- Support the creation of lifestyle-driven content that connects programming (F&B, wellness, culture) to revenue-generating storytelling.
SOUND FINANCIAL PLANNER
- Understand the impact of sound financial planning for hotel profitability and the rewards that come with it; helps guide annual property lifestyle budgets around activation and programming billables and expenses to coincide with Aparium’s annual budget instructions
- Draw upon or research retail consumer experiences, buying habits, anticipating emerging services and amenities to innovate revenue producing retail products and point-of-sale settings in hotels
- Collaborate with Leadership to ensure agreement for proper funding of programs or partnerships and validate the proposal will have an ROI and what identifiable risk factors
- Participate in weekly team meetings to review work in progress, program implementation, ideation on new ideas, and remedy obstacles impeding success
WHO YOU ARE
- A curious and open-minded individual, always demonstrating respect for diverse opinions.
- A continuous learner. You stay informed about emerging trends and surround yourself with creative thinkers to integrate innovative ideas.
- You approach new situations with confidence, fostering relationships through meaningful conversations and collaboration.
- You have the ability to pivot quickly, always seeking out new solutions and opportunities.
WHAT YOU WILL NEED
- Minimum of (5) years of experience in a role that lends itself to creating a lifestyle, such as hospitality operations, event planning, public relations, brand, or experiential marketing.
- Proficiency in the English language in reading, writing, and verbal communication
- Proficiency in Excel, Word, Outlook, Google Docs, PowerPoint, Canva
- Adaptable interpersonal skills to represent Aparium and its hotels to local stakeholders, opinion makers, and business executives.
HOW YOU WILL LEAD
- Openly collaborate with all departments in HQ, including Brand + Marketing, Commercial Services, Operations, Food & Beverage, and Culinary, to provide an exemplary guest experience at each property; be comfortable in debating ideas before implementing a decision that will impact the operations portfolio-wide, as we do not work in silos.
- Be respectful in your daily interactions with your direct managers, direct reports, and peers; be an example of the utmost professionalism and a pillar in your community.
- Highly analytical in thought and recommendations, continually seeks out the facts; can express a point of view without it being driven by an ego.
- Engages others in general conversation tactics to build rapport quickly; and can lead and adapt communication and presentation tactics to engage the audience; displays adaptable interpersonal skills for a wide range of audiences and stakeholders
- Approaches fact-finding and discovery missions in a collaborative effort; values input and experiences of others that create additional insight to uncover deeper issues that need to be addressed or removed as a barrier to implementation.
As an Equal Opportunity Employer, Aparium Hospitality Services celebrates diversity and is committed to creating an equitable and inclusive environment and sense of belonging for all employees. We do not discriminate and believe every individual should be proud of who they are, where they come from, and take pride in who we serve. Aparium Is an E-Verify employer.
Pay rate: $85K to $95K
Benefits: Aparium offers a variety of benefits to include medical, dental, vision 401(k), short term disability, long term disability, life insurance, commuter benefits, discounted parking, travel benefits and more.