Corporate Intern - Proposal

Job Summary

The Customer Success Proposal Intern will develop a strong understanding of the Customer Success team, the broader business and the proposal lifecycle. This internship provides hands‑on experience through meaningful, real‑world projects. The role will support day‑to‑day activities including process improvement, project coordination, documentation, sales support and research. You’ll gain foundational skills in proposal coordination, cross‑functional communication, content development and the tools used across the proposal management process. .

Responsibilities

Essential Functions

• • • Sales & Proposal Support
      • Assist the sales team with organizing proposal materials and tracking deadlines.
      • Help maintain proposal templates and update client-facing documents.
    • Research & Insights
    • • Conduct basic research on Border States services, proposal offerings, clients, competitors and industry trends.
    • • Compile data to support proposal strategies and presentations.
    • Communication & Collaboration
      • Coordinate with team members to gather information for proposals.
      • Draft simple summaries and client-ready content under guidance.
    • Learning & Development
      • Gain exposure to proposal management tools.
      • Shadow experienced coordinators to understand end-to-end proposal processes.
    
    

Non-Essential Functions

• • Performs other duties as assigned by supervisor or other designate.

Qualifications

• Strong interest in sales, marketing, and communication.
• Detail-oriented with good organizational skills.
• Comfortable with research and summarizing findings.
• Proficiency in Microsoft Office; willingness to learn new tools.
• Positive attitude and eagerness to grow into a full-time role.
• Current student in a two or four year degree program.

Skills and Abilities

• Excellent interpersonal, written and verbal communication, reading, and customer service skills.
• Ability to effectively plan and organize.
• Excellent customer service skills include being competent, accurate, responsive and engaged.

Physical Requirements

Frequency at which you would carry/lift in a typical day:
Occasionally 0 – 33% Frequently 34 – 66% Continuously: 67 – 100%

• Lift from Waist:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Lift from Floor:
  • < than 10 lbs. - Frequently
  • 10 to 25 lbs. - Frequently
  • 26 to 50 lbs. - Occasionally
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all
• Carried for Distance:
  • < than 10 lbs. - Not at all
  • 10 to 25 lbs. - Not at all
  • 26 to 50 lbs. - Not at all
  • 51 to 75 lbs. - Not at all
  • 75 to 100 lbs. - Not at all
  • 100+ lbs. - Not at all

Physical Activity

Frequency at which you would do the following in a typical day:

• Sitting (a continuous period of being seated) - Continuously
• Standing (for sustained periods of time) - Frequently
• Walking (moving about on foot to accomplish tasks) - Frequently
• Bending/stooping (downward and forward) - Occasionally
• Crawling (moving about on hands and knees or hands and feet) - Not at all
• Climbing/Walking Stairs (ascending or descending) - Frequently
• Reaching (extending arms in any direction) - Frequently
• Crouching/squatting (bending the body downward and forward by bending leg and spine) - Occasionally
• Kneeling (bending legs at knee to come to rest on knee(s)) - Occasionally
• Balancing (maintaining body equilibrium to prevent falling) - Occasionally
• Repetitive motion (substantial movement (motions) or the wrists, hands, and/or fingers) - Continuously
• Pivoting (movement in any direction with one foot, keeping the other in contact with the floor) - Occasionally
• Pushing/Pulling (using upper extremities to press against or draw or tug) - Occasionally
• Grasping (Applying pressure to an object with the fingers and palm) - Continuously
• Fingering (picking, pinching, typing; working with primarily fingers and not whole hand) - Continuously
• Talking (expressing or exchanging ideas by means of the spoken word) - Frequently
• Driving (the control and operation of a motor vehicle) - Occasionally
• Desk work (work usually performed at a desk) - Continuously
• Use of a computer - Continuously
• Use of a telephone - Occasionally
• Hearing (Perceiving the nature of sounds at normal speaking levels) - Continuously
• Exposure (to adverse weather & temperature conditions) - Not at all
• Travel (travel needed to perform job duties) - Occasionally

Additional Information

This job description is a summary of the job duties and responsibilities and is not intended to cover all possible job duties and is subject to change at the employer’s discretion. Employees must be able to perform the essential job duties and satisfy job requirements either with or without a reasonable accommodation. Hourly range is $16.00-$20.00/hour based on experience.