Corporate Travel Specialist/Sr. Specialist

Job Responsibilities:

• Handle daily international and domestic hotel reservation requests received from corporate clients, ensuring rapid turnaround times and 100% accuracy.
• Utilize global B2B hotel booking engines, wholesale systems, and direct hotel contracts to secure the most competitive rates and favorable cancellation policies.
• Manage complex booking scenarios, including large group room blocks, long-stay executive accommodations, and VIP/Executive-level premium bookings.
• Arrange auxiliary ground services for corporate travelers, including international/domestic airport transfers, car rentals, meet-and-assist services, and travel insurance.
• Coordinate with the visa handling team or third-party suppliers to guide corporate clients through destination entry requirements and visa processing timelines.
• Liaise directly with hotel reservation and revenue managers to negotiate corporate rates, complimentary upgrades, or waived penalties for high-volume corporate accounts.
• Build and maintain a strong network of domestic and international Destination Management Companies (DMCs) and local service vendors to ensure premium service delivery.
• Review and ensure all bookings adhere strictly to each client's specific internal corporate travel policy (e.g., star-rating limits, maximum nightly allowances).
• Oversee correct billing protocols: issue precise vouchers, track corporate credit usage, verify supplier invoices, and coordinate with the finance department for timely corporate invoicing and payment clearance.
• Proactively resolve operational hurdles, such as overbookings, last-minute cancellations, emergency itinerary changes, or on-ground client complaints.

Job Requirements:

• Bachelor’s degree from a reputable university; a degree in Tourism and Hotels or Business Administration is highly preferred.
• Minimum 4+ years of proven experience in hotel reservations and tourism operations, specifically within a B2B corporate travel environment.
• Expert-level navigation of major global hotel wholesale platforms (Hotelbeds, WebBeds, TBO, etc.).
• Solid understanding of GDS systems (Amadeus or Sabre) for hotel/car booking modules is a strong plus.
• Fluent in written and spoken Arabic; Excellent/Fluent English is a must for handling international vendor correspondence and multi-national corporate emails.
• High level of commercial acumen, strong negotiation and communication skills, excellent time-management under pressure, and a sharp eye for financial detail.

Pay: E£6,163.66 - E£17,906.74 per month

Work Location: In person