Correctional Case Manager

Agency

Adult Correction

Division

Operations

Job Classification Title

Correctional Case Manager (S)

Position Number

60072662

Grade

NC07

About Us

NC Department of Adult Correction is one of the largest state agencies with more than 19,000 employees. It is responsible for safeguarding and preserving the lives and property of its citizens through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced after conviction for violating North Carolina laws. This department includes State Prisons with custody, healthcare, and facility operations staff as well as the division of Community Supervision. Other divisions include Administration, Compliance & Accreditation, Comprehensive Health Services, Internal Affairs & Intelligence Operations, Post-Release Supervision & Parole Commission, and Rehabilitation & Reentry. We have a mission that matters!

Description of Work

Salary Range: $35,984.00 - $62,971.00

Knowledge Skills and Abilities/Management Preferences

Management Preference:

• Documented knowledge of case management practices, or supportive counseling techniques and/or interviewing techniques for intake assessments

This position is located at Caswell Correctional Center a medium custody male facility located in Blanch, North Carolina. This facility houses approximately 460 male offenders. The individual assigned to this position will directly report to the Correctional Program Supervisor. The primary purpose of this position is to provide a variety of program services to offenders. The responsibilities include the following:

• Assessing offender behavior and developing counseling strategies to achieve desired offender progress.
• Answering offender questions, giving information about classification, and sentencing status, corresponding with offender families, and providing supportive counseling.
• Organizing and directing the activities of various rehabilitation programs provided for offender.
• Coordinating community resources, planning, and coordinating transition (re-entry) prior to parole or release into the community.
• Making recommendations to the offender classification committees on an inmate’s program involvement or custody level change.
• Working with inmates whose problems, needs and comprehension levels vary greatly.
• Working in all sections of a Medium Custody prison facility which places them in constant contact with offenders.
• Serving in a custody role during certain activities.
• Working some evening hours, weekends, and holidays

Effective July 1, 2025, candidates now meet the minimum qualifications of a position if they have the minimum education and experience listed from the class specification. The knowledge, skills, and abilities listed in the vacancy announcement should be used as management preferences and be used to screen for the most qualified pool of applicants.

Work Schedule

This is a full-time position (40 hours per week) with https://oshr.nc.gov/state-employee-resources/benefits . The selected candidate will work Monday – Friday 8am – 5pm. Hours may vary at times depending on the business needs of the facility.

Note to Current State Employees :

State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.

If there are any questions about this posting other than your application status, please contact Ingrid Watson at 919-582-6123.

Contact our recruiter for your county to be matched with one of our open positions. Recruiters will review your resume and skill set and find the perfect fit for your Career That Matters. recruiters@d ac.nc.gov

Ingrid Watson

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience. Necessary Special Qualifications Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

EEO Statement

T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Santino East

Email:

recruiters@dac.nc.gov