Counselor (Skin Clinic)

Job Title: Skin/Hair Counselor
Location: Behind 32nd Avenue, 1021/1022, Sector 15 part 2, Gurugram, Haryana122001

Job Summary:
Estique Clinic is looking for a professional and empathetic Skin/Hair Counselor to guide patients through their skin and hair treatment journey. The ideal candidate should have excellent communication and listening skills, the ability to build trust, and a patient-centric approach while ensuring treatment conversions and satisfaction.

Key Responsibilities:

• Counsel patients regarding clinic services, treatment options, and procedures
• Handle patient inquiries and convert them into consultations and treatments
• Assist patients in understanding treatment plans, packages, and costs
• Build and maintain strong patient relationships to ensure comfort and trust
• Coordinate with doctors and clinic staff to ensure smooth patient experience
• Maintain patient records and ensure confidentiality at all times
• Identify opportunities for upselling and cross-selling treatments/packages
• Provide pre- and post-treatment guidance to patients
• Support the Sales Manager and clinic management in achieving revenue targets

Requirements:

• Graduate in any stream (Degree/Diploma in Counseling, or Healthcare preferred)
• 2–4 years of experience as a Counselor (preferably in healthcare, wellness, or aesthetics industry)
• Strong communication and interpersonal skills in English and Hindi
• Patient-focused, empathetic, and professional demeanor
• Ability to explain medical/aesthetic treatments clearly and confidently
• Presentable, organized, and capable of handling multiple responsibilities

Job Type: Full-time

Pay: ₹30,000.00 - ₹70,000.00 per month

Benefits:

• Provident Fund

Ability to commute/relocate:

• Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• What is your notice period?
• What is your current salary?
• What is your expected salary?

Work Location: In person