Counter Clerk

Job Title: Counter Clerk -fulltime

Responsible for: Marking & Implementing tracking of customer laundry items in the branch.

Duties and Responsibilities:

• Ensures all items are sorted, counted and marked correctly.
• Ensures that customer requests are met on time and to the set standards.
• Receives customer laundry and dry cleaning; check the items against the list submitted by the customer.
• Sorts out, segregate and checks items before marking.
• Ensures items are ready for delivery at the specified times.
• Responsible for any missing items and mishandled customer articles.
• Inspects and sorts cleaned customer articles according to the bill number. Ensures they are ready for delivery after verifying they are properly cleaned and pressed.
• Keeps work area clean and in an orderly condition.
• Ensures proper operation and care of machinery in the laundry.
• Reports any loss or damage of fixtures and equipment to the Laundry Manager.
• Answers telephone, records Customer calls in the logbook and passes the details to customer service.
• Communicate customer feedback and complaints to customer service department for further action.
• Assists and trains other new Counter members in the process of marking.
• Report immediately any customer’s valuables/items found in the pockets of clothes sent to the laundry.
• Carries out any special work assignments.
• To be familiar with and carry out the policies and procedures set by the laundry.
• Assists in implementing emergency procedures when requested.
• Attends meetings.
• Participates in continuous training.
• Shows a positive and attentive attitude towards customers and fellow colleagues at all times.
• Maintains personal hygiene, be well groomed and clean at all times.
• Maintains a harmonious relationship with all customer and staff.
• To be fully conversant with fire and safety procedures to adhere to them.
• May be required to work different shifts and to do overtime whenever required.
• To be punctual, honest and hard-working.
• To be fully conversant with the laundry & branches opening hours, facilities special requests.

Salary per month QAR 2000 (Full Package) + food accomodation transportation not convert in cash allowance share your cv with the subject of COUNTER CLERK at whatsapp # 70034424.

Job Location: Doha, Qatar.

Available to join immediately.

Must have QID with transferable visa with NOC.

Job Type: Full-time

***Note*** Preferred Female candidates having a valid QID should apply***

Job Type: Full-time

Pay: QAR2,000.00 per month

Ability to commute/relocate:

• Doha: Reliably commute or planning to relocate before starting work (Preferred)