Role Purpose
Responsible for leading all retail operations within the assigned country to achieve sales growth, profitability, and brand excellence. The Country Manager owns the
entire P&L
, drives
store performance
, and ensures the
flawless execution
of Junaid Perfumes’ retail standards and customer experience.
Key Responsibilities
Business & Leadership
-
Develop and implement the country retail strategy aligned with corporate objectives.
-
Lead Area Managers and Store Managers to achieve monthly and annual sales and profit targets.
-
Monitor market trends, competitor activities, and customer behavior to identify opportunities.
-
Represent the brand with key external stakeholders (malls, landlords, authorities).
Sales & Performance
-
Drive
LFL growth
,
ATV
,
UPT
, and
conversion
across all stores.
-
Review daily and monthly sales performance, highlighting key gaps and corrective actions.
-
Ensure each store operates at optimum productivity and profit levels.
P&L & Financial Control
-
Full accountability for country P&L, ensuring revenue, margin, and net profit targets are met.
-
Manage budgets and cost control measures.
-
Review financial performance regularly and take proactive action on variances.
Retail Operations & Standards
-
Ensure consistent store operations, customer service, and adherence to brand SOPs.
-
Oversee new store openings, renovations, and retail expansion plans.
-
Conduct regular store visits to monitor standards and performance.
Inventory & Merchandise Management
-
Ensure healthy stock levels and strong sell-through across all stores.
-
Coordinate with Supply Chain and Merchandising teams for allocation and replenishment.
-
Monitor aging stock, optimize assortment by store grade, and support buy planning.
People & Team Development
-
Lead, coach, and develop Area and Store Managers for performance and succession.
-
Set clear KPIs and conduct regular performance reviews.
-
Foster teamwork, accountability, and a results-driven culture.
Visual Merchandising & Brand Execution
-
Ensure brand guidelines and visual standards are consistently implemented.
-
Supervise in-store campaigns, launches, and seasonal updates to enhance customer experience.
Key Performance Indicators (KPIs)
-
Country Sales vs. Budget
-
LFL Growth %
-
Gross Margin & Net Profit
-
ATV / UPT / Conversion Rate
-
Customer Service & Audit Compliance
-
Staff Retention & Productivity