Country Manager – Cameroon – Africa Region

About the International Office

Delivering global ambitions of the UAE’s leadership, the ADPG senior management envisioned the creation of international offices. The International Office is a business unit of AD Ports Group (ADPG) to accelerate its expansion globally, supporting the growth synergy and focuses on developing projects that support the five pillars of ADPG, the 5 business clusters namely Ports, Maritime, Logistics, Digital and ECFZ. Beginning with exploring growth opportunities, ensuring due diligence, and developing project opportunities that triggers growth patterns for all clusters and thus ensuring a balanced growth structure for the whole company and the wider economy of this country. International Office currently spreads in 3 main geographical regions – Africa, Middle East, and Central Asia. ADPG now has presence in almost 40 plus countries. Some well-established operations, some developing projects and some markets are just opening. International Office (IO) acts as the Central bolt connecting these 5 clusters, bringing them together for projects that benefit the overall growth of trade and industry in these regions.

JOB PURPOSE

The Country Manager is responsible for overseeing and managing all aspects of our operations within the assigned country. This role ensures the effective and efficient execution of commercial and operational strategies, maximizes customer satisfaction and drives business growth. The Country Manager will be an integral part of the leadership team, focused on delivering top-notch services and achieving the company's strategic goals.

Responsibilities: KEY RESPONSIBILITIES

Core Responsibilities:

Identify and pursue growth and revenue opportunities within the company’s business verticals (all clusters) and support expanding the customer base and exploring new business channels.
Understand local market needs, dynamics, competition, customer preferences and trends to gather valuable insights and make informed business decisions.
Provide guidance to effectively lead the daily operations of AD Ports Group Clusters in the assigned country ensuring efficiency and high-quality service.
Manage the progression of priority business development opportunities as defined by the Commercial Function.
Ensure second-to-none customer service by capturing and addressing customer needs - and coordinating operational solutions.
Drive operational excellence in terms of timely, reliable and safe service.
Ensure that all Group Financial Procedures and Policies are in place and adhered to in the assigned Country/Operation.
Build and maintain relationships with various stakeholders, including clients, suppliers, suppliers, government agencies, and local partners to support achieving business objectives.
Enforce compliance with all safety, security, legal and regulatory requirements for the assigned country.

People Management Responsibilities:

Collaborate with Country Cluster Managers to enhance cross-functional teamwork, ensuring efficient communication and workflow.
Participate in the recruitment process and organizational restructuring efforts to bring in individuals with the right skill sets and cultural fit for the team.
Offer coaching and mentoring to team members to enhance their capabilities and problem-solving skills.

Strategic Responsibilities:

Responsible for aligning local strategies with the overall goals of the business and creating a roadmap that guides the company’s activities and ensures its competitive advantage.
Plan, execute and evaluate business and operational strategies to maximize the value of ADPG’s presence in the assigned Country.
Contribute to the development and execution of the company's long-term strategic plans with the senior management.
Provide guidance for overall profitability, performance and financial stability of the assigned Country/Operation.
Drive cost efficiency in all administrational-, operational- and technical expenditure aiming to secure financial transparency, reporting and analysis while ensuring alignment with budgets and financial targets.
Manage operational data and evaluate metrics to identify areas for improvement and implement corrective actions.

• Responsible for providing regular reports on key performance indicators and overall business performance to the corporate headquarters.

Qualifications: Educational and Technical Qualifications:

Bachelor's degree in Business Administration, International Management, Logistics, Supply Chain Management, or a related field.
Professional certifications such as CSCP (Certified Supply Chain Professional) or CLTD (Certified in Logistics, Transportation, and Distribution) are highly desirable.
Proficiency in English (written and spoken).
Proficiency in additional languages relevant to the country is highly advantageous.
A minimum of 12+ years of experience with at least 5 years in a leadership position preferably in Ports, Logistics and/or supply chain industries.

Required Skills:

In-depth knowledge of ports, maritime, logistics, supply chain management, and transportation best practices
Strong understanding of local laws, regulations, and industry standards
Proven leadership and people management skills
Solid business acumen with a strategic mindset
Excellent analytical and problem-solving abilities
Exceptional communication and interpersonal skills
Proficiency in MS Office and logistics management software

If you’re ready to lead with vision and help us achieve our strategic goals, we’d love to connect!