Country Manager – NVOCC

Job Overview:
We are seeking an experienced and dynamic Country Manager – NVOCC to lead and oversee the overall business operations, commercial growth, and strategic direction of our NVOCC business in Pakistan. The ideal candidate will act as the owner's representative, ensuring profitability, operational excellence, market expansion, and strong relationships with shipping lines, agents, freight forwarders, and key customers.

Key Responsibilities:

Business Leadership & Strategy

Develop and execute the company's business strategy to achieve revenue and profitability targets.

Lead the overall NVOCC business operations across the country.

Identify new business opportunities, trade lanes, and market segments to expand market share.

Drive business growth through customer acquisition and strategic partnerships.

Represent the company in meetings, industry events, and key business engagements.

Commercial & Sales Management

Establish and achieve annual sales and revenue targets.

Develop relationships with freight forwarders, shipping lines, agents, and corporate clients.

Monitor market trends, freight rates, and competitor activities.

Lead contract negotiations and commercial agreements with customers and partners.

Ensure sustainable growth of import and export volumes.

Operations Management

Oversee day-to-day NVOCC operations, including equipment control and shipment management.

Ensure efficient coordination between commercial, customer service, and operations teams.

Monitor service quality and operational performance.

Resolve major operational issues and customer escalations.

Ensure compliance with international shipping regulations and company policies.

Financial Management

Manage country P&L and ensure achievement of financial objectives.

Prepare annual budgets, forecasts, and business plans.

Monitor operational costs and improve profitability.

Review revenue performance and implement corrective actions where required.

Team Leadership

Lead, mentor, and develop commercial and operational teams.

Set KPIs and performance objectives for department heads and staff.

Promote a high-performance and customer-focused culture.

Ensure effective workforce planning and talent development.

Requirements

Bachelor's degree in Business Administration, Supply Chain, Logistics, Maritime Studies, or a related field.

MBA or relevant professional qualification will be preferred.

8–15 years of experience in Shipping, NVOCC, Freight Forwarding, or Logistics.

Minimum 5 years of leadership or senior management experience.

Strong knowledge of NVOCC operations, container management, trade lanes, and freight markets.

Proven experience in business development and P&L management.

Strong network within the shipping, logistics, and freight forwarding industry.

Excellent leadership, negotiation, communication, and decision-making skills.

Proficiency in MS Office and logistics management systems.

Benefits

Market Competitive Salary

Performance-Based Bonus

Company Maintained Vehicle

Fuel Allowance

Medical Insurance

Life Insurance

Annual Leaves

Mobile & Communication Allowance

Career Growth Opportunities

Pay: Rs500,000.00 - Rs1,000,000.00 per month

Work Location: In person