Qureos Mentor

AEG Consulting

Position OverviewThe Manager of Quality Control (QC) &amp; Quality Assurance (QA) leads the factory&rsquo;s quality function for medical devices and disposables (bandages, masks, medical tapes, and related products). This role ensures full compliance with Drug Regulatory Authority of Pakistan (DRAP) Medical Device Rules 2017, Good Manufacturing Practices for Medical Devices (GDPMD), and ISO 13485 Quality Management Systems. The position oversees quality testing, assurance systems, audits, regulatory compliance, and continuous improvement of product quality and safety.Key Responsibilities1. Regulatory &amp; Compliance Oversight:<ul><li>Ensure all quality systems comply with DRAP Medical Device Rules 2017 and ISO 13485 requirements.</li><li>Maintain valid DRAP certifications, licenses, and product registrations for all manufactured devices.</li><li>Prepare and manage documentation required for DRAP audits, GMP/GDPMD inspections, and ISO audits.</li><li>Liaise with regulatory bodies (DRAP, MoH) during inspections, ensuring timely responses to observations.</li></ul>2. Quality Assurance (QA):<ul><li>Develop, implement, and maintain SOPs for all production and quality processes.</li><li>Oversee validation and qualification activities (equipment, processes, and cleanrooms).</li><li>Ensure all raw materials, in-process checks, and finished goods comply with quality and regulatory requirements.</li><li>Lead Corrective and Preventive Actions (CAPA) for deviations and non-conformities.</li><li>Ensure proper implementation of Document Control and Change Control systems.</li></ul>3. Quality Control (QC):<ul><li>Oversee laboratory and in-process QC testing for raw materials, intermediates, and finished products.</li><li>Monitor and report number of quality issues per month and ensure corrective actions.</li><li>Validate and maintain testing methods for accuracy, reliability, and compliance with device standards.</li><li>Ensure calibration and maintenance of laboratory instruments.</li><li>Review and approve Certificates of Analysis (CoA) and release of finished goods.</li></ul>4. Risk Management &amp; Safety:<ul><li>Implement risk-based quality management in line with ISO 14971 (Risk Management for Medical Devices).</li><li>Ensure hygienic, contamination-free production environments through audits and inspections.</li><li>Work with the Operations Manager to maintain a Zero Total Recordable Incident Rate (TRIR) and maximize safe man-hours.</li></ul>5. Audits &amp; Inspections:<ul><li>Lead internal quality audits to ensure compliance with GDPMD, ISO 13485, and DRAP requirements.</li><li>Coordinate management reviews and ensure continuous improvement of the QMS.</li><li>Lead preparation for DRAP and ISO surveillance audits, ensuring audit readiness across departments.</li></ul>6. Team Leadership &amp; Training:<ul><li>Manage and mentor QC/QA staff to build strong technical and compliance capabilities.</li><li>Conduct regular training sessions for production and QC/QA teams on GDPMD, GMP, ISO 13485, hygiene, and quality standards.</li><li>Foster a culture of quality, accountability, and regulatory compliance across the organization.</li></ul>7. KPI Monitoring &amp; Reporting:<ul><li>Track and report the following KPIs regularly:</li><li>Number of quality issues per month in QC checks.</li><li>CAPA closure rate and lead time.</li><li>Audit observations vs. compliance closures.</li><li>Planned vs. Actual product release timelines.</li><li>% of batches released without deviation.</li><li>Material rejection rate &le;1% (in line with wastage targets).</li><li>Submit quality performance reports to senior management and regulatory bodies where required.</li></ul>Education &amp; Experience Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s in Pharmacy, Microbiology, Biomedical Engineering, or related field.</li><li>Minimum 8&ndash;12 years&rsquo; experience in QC/QA within medical devices or pharmaceutical manufacturing, including at least 3 years in a leadership role.</li><li>In-depth knowledge of DRAP Medical Device Rules 2017, GDPMD, ISO 13485, and ISO 14971.</li><li>Strong background in laboratory management, audits, and regulatory compliance.</li></ul>Key Skills &amp; Competencies:<ul><li>Expertise in quality systems (QMS), validation, and compliance.</li><li>Strong leadership in audit handling (internal &amp; external).</li><li>Proficiency in CAPA, deviation handling, and root cause analysis.</li><li>Excellent documentation, reporting, and regulatory communication skills.</li><li>Analytical and problem-solving skills with a focus on continuous improvement.</li></ul>Job Type: Full-timePay: Rs125,000.00 - Rs175,000.00 per monthWork Location: In person

Manager of QA/QC – Medical Devices Manufacturing (DRAP Compliance)

Position OverviewThe Factory Production &amp; Operations Manager is responsible for end-to-end management of production and operational activities at a medical devices manufacturing facility (bandages, masks, medical tapes, and related disposables). The role ensures that production targets are achieved efficiently while maintaining strict compliance with Drug Regulatory Authority of Pakistan (DRAP) Medical Device Rules 2017, Good Manufacturing Practices for Medical Devices (GDPMD), and ISO 13485 standards. This position oversees production planning, workforce management, equipment utilization, maintenance, safety, and operational KPIs.Key Responsibilities1. Production Planning &amp; Execution<ul><li>Develop and manage weekly/monthly production schedules aligned with sales forecasts.</li><li>Monitor Planned vs. Actual Production and initiate corrective actions when targets are not met.</li><li>Ensure efficient use of manpower, machines, and raw materials to maximize productivity.</li><li>Maintain material wastage at &le;1% of total usage through process control and lean practices.</li></ul>2. Operations &amp; Process Management<ul><li>Oversee end-to-end factory operations including production, utilities, and support functions.</li><li>Ensure manufacturing processes adhere to DRAP Medical Device Rules 2017 and ISO 13485 QMS requirements.</li><li>Maintain safe, clean, and compliant production environments, including sterilization and hygiene protocols where applicable.</li></ul>3. Equipment &amp; Maintenance<ul><li>Collaborate with Maintenance teams to execute preventive and corrective maintenance plans.</li><li>Monitor Maintenance Plan vs. Actual compliance and reduce downtime.</li><li>Track Mean Time to Repair (MTR) for critical machines (mask machines, adhesive coaters, bandage cutters, wrapping units, etc.).</li><li>Ensure calibration and validation of production equipment in compliance with regulatory requirements.</li></ul>4. Workforce Management &amp; Training<ul><li>Supervise production supervisors, line operators, and support staff.</li><li>Train teams on GDPMD, ISO 13485, safety practices, and SOPs.</li><li>Promote accountability, discipline, and teamwork across all factory staff.</li></ul>5. Health, Safety &amp; Risk Management<ul><li>Drive a Zero Total Recordable Incident Rate (TRIR) and maximize safe man-hours.</li><li>Implement strict compliance with Occupational Health &amp; Safety (OHS) standards.</li><li>Conduct regular risk assessments, safety audits, and incident investigations.</li></ul>6. Quality &amp; Compliance Coordination<ul><li>Work closely with QA/QC Head to ensure in-process quality checks are followed.</li><li>Ensure only QA-approved lots proceed to the next production stage.</li><li>Support DRAP inspections and ISO audits with complete operational documentation.</li></ul>7. Continuous Improvement &amp; Reporting1. Track, analyze, and report operational KPIs:<ul><li>Planned vs. Actual Production</li><li>Material Wastage &le;1%</li><li>Zero TRIR &amp; Safe Man-Hours</li><li>Maintenance Plan vs. Actual</li><li>Mean Time to Repair (MTR)</li><li>Process Downtime vs. Productivity</li></ul>2. Recommend and implement process improvements for higher efficiency, reduced wastage, and stronger compliance.Education &amp; Experience Requirements<ul><li>Bachelor&rsquo;s degree in Industrial/Manufacturing/Mechanical Engineering, Pharmacy, or related field (Master&rsquo;s preferred).</li><li>7&ndash;10 years of experience in manufacturing management (medical devices, pharmaceuticals, or FMCG) with at least 3 years in a senior production/operations leadership role.</li><li>Strong knowledge of DRAP Medical Device Rules 2017, GDPMD, and ISO 13485.</li><li>Proven track record of production efficiency, KPI achievement, and compliance-driven operations.</li></ul>Key Skills &amp; Competencies<ul><li>End-to-end factory production and operations management expertise.</li><li>Strong leadership and people management skills.</li><li>Proficiency in KPI tracking, process optimization, and lean manufacturing.</li><li>Familiarity with regulatory compliance (DRAP, GDPMD, ISO 13485).</li><li>Excellent coordination with cross-functional teams (QA/QC, Maintenance, Procurement, Logistics).</li><li>Analytical and problem-solving mindset.</li></ul>Job Type: Full-timePay: Rs200,000.00 - Rs250,000.00 per monthWork Location: In person

Factory Production & Operations Manager – Medical Devices Manufacturing (DRAP Compliance)

Customer Care RepresentativeLocation: Doha, Qatar Salary: QAR 2,000 per month (Basic)About the Role: We are seeking a skilled and empathetic Customer Care Representative to join our team. The ideal candidate will be responsible for providing excellent service and support to our customers, addressing their inquiries, and resolving issues efficiently. This role requires strong communication skills in both English and Pashto.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and live chat in a professional and timely manner.</li><li>Provide accurate information about products and services.</li><li>Resolve customer complaints and issues, ensuring a satisfactory outcome.</li><li>Maintain detailed and accurate records of customer interactions in the company database.</li><li>Escalate complex cases to the relevant department when necessary.</li><li>Build sustainable relationships and build trust with customers through open and interactive communication.</li></ul>Requirements:<ul><li>Languages: Fluent in English and Pashto (both verbal and written is essential).</li><li>Experience: Minimum of 3-4 years of proven experience in a customer service or customer support role.</li><li>Age Criteria: 24 - 35 years old.</li><li>Gender: Male / Female</li></ul>Benefits &amp; Compensation:<ul><li>Basic Salary: QAR 2,000 per month.</li><li>Full Benefits Package as per Qatari Labor Law, including:</li><li>Fully furnished accommodation or a housing allowance.</li><li>Transportation allowance or company-provided transport.</li><li>Annual round-trip air ticket to your home country.</li><li>Comprehensive medical insurance.</li><li>Paid annual leave and public holidays.</li><li>End-of-service benefits.</li></ul>Please share your application at cv@aeg.com.pk or WhatsApp +92 300 8220532.Job Type: Full-timePay: Rs140,000.00 - Rs150,000.00 per monthLanguage:<ul><li>with Fluency in English and Pashto (Preferred)</li></ul>License/Certification:<ul><li>Plan in term of financial to relocate to Qatar (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Join AEG Consulting and explore 3   exciting career opportunities. They're hiring for various roles with options for remote or on-site work. Apply today and become part of their innovative team.

AEG Consulting

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Manager of QA/QC – Medical Devices Manufacturing (DRAP Compliance)

Factory Production & Operations Manager – Medical Devices Manufacturing (DRAP Compliance)

Customer Service Representative (CSR)