COURIER-CASHIER

Job Summary:

• Under the direct supervision of the Outpatient Pharmacy pharmacist, accurately operates the cash register for collection of cash and charges on prescriptions.
• Must reconcile/record monies, trouble shoot register problems.
• Accurately and efficiently place prescriptions ready for sale/pickup into the hanging bag system.
• Accurately perform prescription intake process.
• Request updated patient contact information and allergies when Pioneer RX system indicates.
• Maintains a clean, orderly work station.
• Refers complaints and issues to Pharmacist for resolution.
• Demonstrates knowledge and skills to appropriately communicate and interact with the patients, families, and visitors of all age groups while being sensitive to their cultural and religious beliefs.
• Accurately identifies patients for both medication delivery and at the register.
• Assist the pharmacist in all duties related to the delivery and distribution of medications.
• Delivers medications to patient care areas or run other errands as needed.
• Performs other job duties as assigned.
• Included within this role assignment is the responsibility to be a positive role model for all peers always reflecting the WE CARE philosophy.

Performance Expectations:

• Demonstrates effective communication skills and interaction with staff.
• Demonstrates excellent customer service skills.
• Maintain clean and sanitary work area.
• Demonstrates knowledge of sales clerk/cashier duties, ability to run cash register, make change as needed and balance at end of shift.
• Demonstrates basic understanding of Pioneer RX system as it relates to cashier duties.
• Demonstrates ability to answer phone and take messages.
• Demonstrates ability to follow direction of pharmacist.
• Demonstrates ability to accurately and efficiently place prescriptions ready for sale/pickup into hanging bag system.

Qualifications:

Education/Skills:

High school diploma or equivalent preferred but not required.

Work Experience:

None - On the job training provided

Mental Demands:

Must deal with customers in a friendly and helpful manner even when customers are difficult to deal with.