Court Captain (Front Desk Officer)

RESPONSIBILITIES

• Greet members, guests, and visitors warmly, reflecting company's welcoming culture
• Handle all walk-in and phone inquiries about memberships, meeting rooms, or facilities
• Guide new visitors and clients regarding seating, protocols, and available services
• Manage day pass check-ins and workspace reservations via internal tools
• Maintain visitor logs and inform relevant members when their guests arrive
• Assist with internal coordination for parcel handling, mail distribution, and courier dispatch
• Support members with basic queries related to internet access, printing, and common areas
• Log maintenance or operational complaints and follow up with the relevant teams
• Communicate official policies clearly and help uphold community etiquette
• Maintain discretion and professionalism while handling member information
• Act as the face of the company, delivering excellent first impressions every day
• You must be comfortable with 9-10 hours of work shift (preferably 12:00 PM to 9:00 PM)

BENEFITS

• Free home-made and hygienic lunch
• Flexible timings
• No strict leave or timing policy
• Frank environment with no Sir/Boss culture
• Regular Mentorship meetings
• Career growth towards Community Manager's role
• In house accommodation can be provided to the ideal candidate

Job Type: Full-time

Pay: Rs35,000.00 - Rs50,000.00 per month

Ability to commute/relocate:

• Islamabad: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• How long can you commit to stay with us?

Experience:

• Customer Support/Sales/Front Desk: 1 year (Required)

Language:

• English (Required)

Work Location: In person