court Manager

The Court Manager oversees the administrative, operational, and procedural functions of the court to ensure efficient case flow, compliance with UAE laws, and high-quality judicial services. The role supports judges and judicial staff while ensuring alignment with Dubai Government excellence standards.

Key Responsibilities1. Court Operations & Case Management

• Manage daily court operations and courtroom schedules
• Oversee case flow management to reduce delays and backlog
• Coordinate hearings, trials, and judicial calendars
• Ensure proper documentation, filing, and archiving of cases
• Monitor compliance with procedural timelines and court rules

2. Administrative Management

• Supervise administrative and clerical staff
• Develop and implement operational policies and procedures
• Prepare operational reports, statistics, and performance dashboards
• Manage court resources, facilities, and logistics

3. Judicial Support

• Provide administrative support to judges and judicial panels
• Coordinate communication between judges, lawyers, prosecutors, and litigants
• Ensure confidentiality and integrity of judicial processes

4. Compliance & Legal Governance

• Ensure compliance with UAE laws, Dubai Court regulations, and judicial ethics
• Implement internal controls and quality assurance standards
• Support inspections, audits, and judicial reviews

5. Digital Court Systems

• Oversee electronic case management systems (eCourts)
• Support digital transformation initiatives (paperless courts, smart services)
• Coordinate with IT teams on system enhancements and data accuracy

6. Customer Service & Stakeholder Relations

• Handle escalated complaints and service issues
• Improve customer experience in line with Dubai Government service excellence programs
• Coordinate with external stakeholders (Public Prosecution, Police, Lawyers, Government Entities)

7. Performance & Continuous Improvement

• Track KPIs related to case duration, service quality, and efficiency
• Identify process improvement opportunities
• Lead change management and staff development initiatives

Qualifications & RequirementsEducation

• Bachelor’s degree in Law, Public Administration, Business Administration, or related field
• Master’s degree preferred

Experience

• 5–10 years of experience in court administration, legal operations, or government services
• Prior experience within UAE courts or judicial entities is highly preferred

Skills & Competencies

• Strong knowledge of UAE legal and judicial systems
• Leadership and people management skills
• Excellent organizational and analytical abilities
• Proficiency in court management systems and MS Office
• Strong communication skills in Arabic and English

Key Competencies (Dubai Government Framework)

• Customer Happiness
• Accountability & Integrity
• Excellence & Innovation
• Strategic Thinking
• Team Leadership

Job Type: Full-time