Court/Legal Clerk II - Victim Services (City Prosecutor's Office)

The City of Phoenix strives to be an employer of choice, and with more than 14,000 employees working across 41 departments, the City of Phoenix offers opportunity for career growth and advancement. It is emerging in the new economy with strength in high technology, manufacturing, bioscience research and advanced business services.

The Law Department consists of three divisions: the City Attorney's Office, the City Prosecutor's Office, and Management Services. The Prosecutor's Office prosecutes misdemeanor crimes that occur within the city of Phoenix. Some examples of these crimes are: DUI, domestic violence, indecent exposure, threats, and criminal damage. The Law Department is currently seeking candidates to fill vacancies in the Prosecutor's Office Victim Services Unit (VSU) and Legal Clerk Unit (LCU).

Victim Services Unit

This Unit performs both critical and/or legally mandated functions related to victims' rights such as sending victim notification letters, restitution request processing, ensuring victims have court escorts, and ensuring that emergency services are available and provided to victims. The schedule for this position is Monday through Friday, 8:00 am - 5:00 pm.

Legal Clerk Unit

This Unit collaborates with criminal staff attorneys to prepare and manage cases including document and evidence management, obtaining victim and witness availability for trial, clerical support such as motion filing and subpoenaing, ensuring cases are prepared for the prosecutor at trial. Some positions in this unit may be required to work an alternate schedule to include weekends.

The job duties include providing customer service, problem solving, the ability to work cooperatively as part of team, and the ability to communicate effectively. Reviewing files, documents, and printed material for accuracy and completeness; providing information to staff, coworkers or the public via phone and/or email; proficient use of Microsoft Word, Excel, internet and operating a computer terminal. It also requires the ability to lift up to 50 pounds and stretch, bend and stoop.

Essential duties may include but are not limited to:

• Running daily reports through various programs.
• Updating/maintaining a high volume of cases in a Criminal Management System.
• Processing a high volume of outgoing mail.
• Converting, copying, scanning and attaching necessary material as PDF documents into databases.
• Answering multi-line phone system; screening and transferring calls, as needed.
• Processing incoming requests via mail, email, and in-person.
• Maintaining confidentiality with client files and case notes in compliance with professional standards and victims' rights.
• Provide back-up coverage to team members and other areas, as needed.
• Work in a cubicle environment with noise and frequent interruptions.

• Is detail oriented.
• Ability to interact professionally with members of the public, judges, attorneys, and other staff in the legal system.
• Ability to perform clerical tasks that involve legal terminology and processes.
• Possesses strong problem solving, organizational, and communication skills.
• Ability to operate a variety of standard office equipment including a computer, scanner, telephone, calculator, copy machine, and fax machine.
• Familiar with Rules of Court, Evidence, Discovery and Victims' Rights.
• Ability to communicate effectively.
• Ability to work cooperatively as part of team.
• Proficient use of Microsoft Word, Excel, internet and operating a computer terminal.

Pay Range: $20.51 to $33.41 per hour.

Hiring Range: $20.51 to $27.49 per hour.

Pay Range Explanation:

• Pay range is the entire compensation range for the position classification.
• Hiring range is an estimate of where you can receive an offer. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, education, licenses, training, and internal equity.

Internal Only: Please understand that this is pay grade 341. If selected, your salary offer will be based on the applicable promotion or demotion worksheet in accordance with the City Pay Ordinance.

• Promotions occur when the last two digits of the pay grade increase.
• Demotions occur when the last two digits of the pay grade decrease.
• Lateral transfers occur when there is no change to the last two digits of the pay grade.
• When there is a change in the first digit of the pay grade, there may also be a change to your classification or unit.

Your job classification can be found in eCHRIS > Personal Details under your name, located in the top left section of the page.

The pay grade and classification/unit of your current position may be found by looking up your job title on the job description page.

A comprehensive benefits package is offered which includes:

• for more details: Pension Information
• 401(a) and 457 plans with employer contributions
• Choice of generous medical HMO, PPO, or HSA/HDHP plans
• Medical enrollment includes a monthly $150 City contribution to a Post-Employment Health Plan
• Wellness incentive of up to $720 annually
• Dental, vision, and life insurance options
• Employer paid long-term disability
• Free Bus/light rail pass
• Tuition reimbursement program up to $6,500 per year
• Paid time off includes 13.5 paid holidays, 12 vacation days, and 15 sick days and personal leave days
• Paid Parental Leave for eligible employees up to 480 hours (12 weeks) of paid leave for the birth, adoption, or foster care placement of a child during a 12-month period
• Federal Student Loan Forgiveness offered through Savi

For more details, visit: Unit 003 Benefits

• Two years of clerical or public contact experience, including a minimum of one year in a courtroom or law office.
• Other combinations of experience and education that meet the minimum requirements may be substituted.
• All finalists for positions are subject to a criminal background check applicable to the department or position.
For information regarding pre-screening and driving positions,
• .
• The City job description can be found here.

The minimum qualifications listed above, plus:

• Spanish language skills are desirable.
• Experience working in a legal setting utilizing a document and case management system.
• Experience with reading, interpreting, and applying Legal Rules, Regulations and Procedures.
• Front desk/customer service experience.
• Experience with using Microsoft Office applications.
• Moving objects weighing up to 50 pounds may be required.

Recruitment closes April 21, 2026. All materials must be received by 11:59 p.m. on this date.

This is a position-based recruitment and will not result in any ongoing eligibility list. This recruitment and any selection processes resulting from this recruitment may be used to fill other related vacancies within the organization now or in the near future.

Apply online by completing the required information and attaching, as one document, your cover letter and resume. Please include your experience as it relates to the qualifications stated above. Only the highest qualified may be posted to the eligible to hire list. The results of the resume screening process will be sent to your primary email address.

• Job interviews may be held by video or audio conference.
If you are in need of computer resources,
• for free options.
Arizona at Work has frequent classes to help with resume writing, interviewing skills, and general career guidance.
• for more information.
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• If you require assistance at any stage of the application process due to an accessibility issue, please contact the Human Resources Department by phone at (602) 495-5700 or by text at (800) 367-8939. You may also fill out and submit a Reasonable Accommodation Request Form.

Court/Legal Clerk II, JC:00520, ID# 61343, 04/06/26, USM, PA, Benefits:003

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