Courtyard Fort Worth Alliance Town Center - Front Desk Agent

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:

Just six miles away, our hotel is near the Alliance Airport (AFW), making it convenient for travelers on business at the FAA Southwest Regional Office or BNSF Railway Company.Among hotels near Texas Motor Speedway, we offer a beautiful resort-style outdoor pool, signature Marriott bedding, and a free shuttle to bring visitors to nearby attractions. The Bistro offers Starbucks coffee, delicious meals, and drinks in the evening. A fully equipped, 24-hour fitness center will help guests stay energized. Anyone can host a holiday party, meeting, or event at one of our banquet halls in Fort Worth. Over 6,000 square feet of open and inviting meeting spaces, along with a customized catering menu, make the Courtyard by Marriott hotel in Forth Worth the perfect venue for any event. Located just east of I-35W at Alliance Town Center.

Application deadline for Colorado positions: