Creative Manager

Are you a creative storyteller who thrives at the intersection of design, strategy, and community impact

If so, we are looking for a Creative Manager to bring our brand to life across digital, print, and social media platforms.

This dynamic, hands-on role combines mission integration, concept development, project management, and community engagement to ensure consistent, compelling brand experiences that support organizational goals and strengthen community connections. This is an exciting opportunity for someone who loves collaboration and making a meaningful difference through creative work.

Who We Are

As a 501(c)(3) nonprofit, working for the greater good is at the core of what we do at Goodwill of Delaware and Delaware County. Our mission — to improve the quality of life for people with barriers to self-sufficiency through the Power of Work — guides everything we do. While our work focuses on supporting individuals, our broader vision reflects the lasting community impact that happens when people receive a hand up.

By providing job training, social services, and employment support, we empower people to build meaningful careers, strengthen their families, and contribute to thriving communities.

What You Will Do

Creative & Brand Development

• Develop creative concepts and design for digital, print, and multimedia campaigns
• Build templates, style guides, and ensure brand-aligned visuals and messaging across all platforms
• Design newsletters, annual reports, brochures, presentations, and templates for executive communications
• Translate complex data into visually engaging dashboards, reports, and presentations

Social Media & Digital Marketing

• Oversee all social media platforms and content strategy
• Create engaging content including graphics, GIFs, and videos to enhance engagement
• Manage website updates, landing pages, and digital content
• Collaborate with the PR team on press release distribution

Email Marketing & Communications

• Develop copy and design for email blasts and promotional communications

Events & Campaigns

• Manage concept and graphic design for fundraising and special events
• Provide event support and serve as in-house event photographer
• Develop and execute designs and campaigns for seasonal promotions

Media & Vendor Management

• Serve as primary contact for radio advertising campaigns
• Oversee materials produced by marketing partners and vendors to ensure brand consistency

In-Store Engagement & Interior Design

• Manage and curate in-store radio programming and commercials
• Spearhead in-store graphics and create mockups for store renovations and signage

Strategy & Operations

• Manage marketing budget and financial resource allocation for social media promotions
• Develop, design and update the corporate dashboard for the President/CEO
• Support weather-related and adverse impact communications
• Maintain organizational chart and provide technical design support to internal customers

What We are Looking For

• Bachelor’s degree in graphic design or a related field, and at least four years of experience that includes digital communication, social media and print production
• Demonstrated proficiency in social media platforms, digital marketing tools, email marketing software (such as Constant Contact), Canva, Adobe Creative Suite, Microsoft Teams, and Microsoft Office 365
• Excellent visual and written communication skills, including editing skills
• Strong organizational and project management skills, including the ability to work in a fast-paced environment
• Ability to promote a positive brand image and build relationships with a diverse constituent population of internal business partners and vendors
• Ability to work independently and as part of a team
• Graphic design samples will be requested as part of the recruitment process

What We Offer

• Competitive salary
• Health, dental, and vision insurance
• 401(K) employer contribution
• Paid time off and holidays
• Employee discounts
• Career growth and advancement opportunities
• Ongoing training and development

Work Environment

This role requires sitting for extended periods and working in an office setting. The position may be frequently exposed to office equipment in the central administrative area. The noise level is typically moderate.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Apply today to make a difference through creative work!

We look forward to learning how you can help us make a meaningful impact in our community.