Creative Solutioning Manager, Advisors Creative Desk

The Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty and analytics to financial institutions and merchants globally.

The Advisors Creative Desk ("ACD") sits within Services organization and is responsible for ideating & creating engaging, forward-thinking and creative marketing solutions for Mastercard clients. The Solutioning vertical within ACD is focused on working closely with SBLs, Consumer Acquisition & Engagement (CA&E) product and commercialization leads, and Marketing Services leads to define the client opportunities for new CA&E engagements, securing business growth. The Solutioning vertical supports in driving more value through Creative-powered Marketing Services solutions for clients and identifying new incremental revenue generating opportunities to grow the overall profitability of the business, driving 3rd party cost avoidance.

Role

The Creative Solutioning role within ACD focus on ensuring Mastercard's in-house creative services are scoped and positioned effectively for client needs, avoiding third-party cost exposure, and creating smooth entry points into new areas for our services. The role is also responsible for composing customized solutions for key clients to include creative solutions as part of a broader Mastercard Services bundle.

• Lead the scoping of project briefs from Marketing Services and other internal stakeholders, defining deliverables, timelines, and costings to ensure alignment and prevent third-party cost exposure.
• Act as a core partner with Marketing Services and Sales, bridging among other internal teams and clients when required, ensuring alignment and smooth project setup from the outset.
• In tandem with Creative Strategists: review, analyze and present clear and strategic recommendations to deliver result-driven marketing solutions powered by creatives.
• Support ACD's entry into new markets by shaping engagement strategies, monitoring early project execution, and embedding ACD as a trusted partner in these regions.
• Prepare and deliver monthly stakeholder reports that combine quantitative metrics with qualitative updates (e.g., case studies, internal initiatives) to showcase ACD's impact and progress.
• Support ACD EEMEA Leadership on strategic initiatives such as internal enablement, awareness campaigns, and process improvements that elevate ACD's integration within Mastercard
• Support EMEA Creative Solutioning Lead in driving the overall growth, positioning, and adoption of ACD services across the region.