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Creator Affiliate Manager

Launched in 2014 by former philosophy professor David Barnett, PopSockets is a global digital-lifestyle company that sells empowering, fun, and expressive products that improve people’s digital lives. PopSockets has sold close to 300 million of its iconic phone grips in 75 countries and now has an expanding ecosystem of related products, including phone cases, wallets, mounts, batteries, and chargers.

Our mission is to empower enhanced mobile functionality, self-expression, and authentic human connection. We imagine an Eternal Positivity Machine that sparks joy, creativity, and meaningful relationships. We bring this vision to life by upholding the highest standards in materials, packaging, logistics, and design—while ensuring our supply chain and labor practices remain ethical, responsible, and transparent.

In 2021, PopSockets was honored as one of Fast Company’s World's Most Innovative Companies.

PopSockets is hiring a Creator Affiliate Manager to build and scale our TikTok Shop creator affiliate program. You will recruit an army of content creators and own the program end to end.

We live by our e-commerce growth formula: Visitors × Conversion Rate × Average Order Value. This role is a primary lever on visitors, driving the right people to TikTok Shop through the right creators, at scale.

This is the performance side of influencer and creator marketing. You live for profitable customer acquisition, and affiliates are your tool to do it.

Responsibilities

Recruit, vet, and onboard creators through TikTok Shop Affiliate Center, Creator Marketplace, and direct outreach
Design and manage the commission structure (tiered, performance-based) and day-to-day affiliate operations
Run the seeding program: product sampling, brief delivery, and posting-cadence enforcement
Build and own a rights-cleared content library. Secure usage rights in every creator agreement and turn that library into ammunition for paid acquisition across Meta, Snapchat, AppLovin, YouTube, Pinterest, and every other channel we run
Partner with Paid Media to identify organic-winning content and deploy it through Spark Ads and whitelisted campaigns across TikTok, Meta, and other performance channels
Partner with Creative Strategy to bring the science side of creator content
Partner with Post Production to craft additional variations and deliver proper channel-specific sizing
Build and run a creator community (Discord or equivalent) with coaching, trend updates, and product information
Manage creator agreements, payout operations, and 1099 compliance
Reconcile affiliate GMV, ROAS, conversion rate, and return-adjusted creator profitability across TikTok Seller Center, affiliate platforms, and internal reporting
Report weekly on program KPIs and creator performance
Leverage AI to build tools that support endless scaling of the program

Required Qualifications

5+ years of experience in creator, affiliate, influencer, or partnerships roles at a DTC brand
Hands-on TikTok Shop experience across Seller Center, Creator Marketplace, and affiliate program management. You have lived in the TikTok affiliate portal and can show real expertise in it
Experience designing and operating commission-based creator programs with measurable GMV outcomes
Working knowledge of the tools used to secure asset rights and manage cross-channel affiliate attribution. You know the tools
Experience writing or managing creator and ambassador agreements, including content usage rights
Familiarity with content whitelisting and Spark Ads workflows across TikTok and Meta
Comfort with performance data: pulling reports, reconciling attribution, and tracking ROAS, CVR, and AOV. Media buying background is a high plus
Strong written communication for briefs, agreements, and creator-facing content
AI curious: Claude Code, OpenClaw, Vercel, Supabase, and similar tooling

Preferred Qualifications

Prior experience at a DTC apparel, beauty, supplement, or consumer lifestyle brand with a mature TikTok Shop program
Experience building or managing a creator Discord or community platform at scale
Experience running a LIVE Shopping activation
Media buying background
Vibe coding expertise

10% annual bonus potential

PopSockets is dedicated to the practice of equal opportunity employment. We prohibit unlawful discrimination against applicants and employees on the basis of age, race, sex, sexual orientation, gender identity, religion, national origin, disability, military status, genetic information, color, creed, ancestry, or any other status protected by applicable federal, state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of interfering with an individual’s work performance, or creating an intimidating, hostile, offensive, unsafe or otherwise non-welcoming work environment. This policy applies to all employees, including managers, supervisors, co-workers; and non-employees such as customers, clients, vendors, consultants, etc.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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