Credit & Collections Analyst 1

Join us on our exciting journey!
IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.
Role Purpose:

• Upload, or enter IQVIA customer invoices to various customer and third-party web portals in order for customers to process payments to IQVIA.

Principal Accountabilities:

• Monitor IQVIA customer invoice mailbox on a daily basis to retrieve invoices that have been created by the IQVIA Revenue Team.
• Using information from the invoices, determine who the client is and which web portals the invoices need to be uploaded to.
• Log into the appropriate web portals and locate the customer Purchase Orders (PO’s) against which the IQVIA customer invoices will need to be uploaded or entered.
• Ensure that the remaining amount of money available under the PO equals or exceeds the amount of the invoice that is being uploaded.
• Communicate with web portal administrators, customer contacts and IQVIA Revenue Analysts to resolve processing issues.
• Monitor the payment status of all invoices submitted through the portals. Communicate with customer contacts regarding unpaid, past due invoices to obtain payment status updates. Document the payment status and communicate to Revenue Team management.

Minimum Education, Experience, & Specialized Knowledge Required:

• Minimum of two (2) years of experience in general/ revenue accounting, contract administration or billing.
• Familiarity with financial reporting systems.
• Experience with Microsoft Excel.
• General knowledge of IQVIA products a plus.

Additional Requirements:

• Ability to interact with web portal administrators, customer contacts and IQVIA Revenue Analysts to understand and resolve processing issues.
• Strong organizational skills.