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Credit & Collections Analyst

Fort Wayne, United States

Description

Join Franklin Electric on our mission to empower communities with sustainable water management solutions, where your expertise will play a vital role in shaping a better future for generations to come.

Franklin Electric is a diverse team of innovators making a positive global impact since 1944. We offer innovative water solutions, ensuring access, treatment, and efficient management of this vital resource. Our commitment to excellence is reflected in our innovative products, industry leading quality products, exceptional customer service, employee development, and passion for social responsibility.

Join us to create a better future while growing professionally in a supportive environment!

MOVE FORWARD WITH US

What you will be doing:

Responsible for evaluating the credit risk for all customers, the establishment of credit conditions, the analysis of the overall exposure,
Responsible for managing all orders on hold, customer accounts reaching or exceeding their credit limit, and performing all debt collection activities required.
Responsible for coordinating reactive and proactive credit control. Identify the root cause of issues negatively impacting the debt collection process.
Responsible for escalating any issue and executing strategies to recover any unpaid amount.
Performs administrative and analytical assignments.

Who we want:
If you are a self-motivated and collaborative individual who is passionate about making a positive impact, we encourage you to apply for this exciting opportunity.

Hard-working winners - Confident, competitive, and results-oriented professionals who create a track record of success.
Dedicated achievers - People who thrive in a fast-paced environment and will stop at nothing to ensure a project is complete and meets regulations and expectations.
Effective communicators - People who can interpret information clearly and accurately to concisely communicate results and recommendations to stakeholders.
Collaborative partner - People who build and leverage cross-functional relationships to bring together ideas, information, use cases, and industry analyses to develop best practices.

What you need:

Bachelor’s degree in accounting, business administration, finance, or a related field (Required)
0-3 years of experience in credit & collections, accounting, or a related field (Required)
Must have a customer service focus that builds and enhances positive relationships within the organization and with external parties.
Ability to deal with conflict effectively and be able to challenge the business when necessary.
Understands basic accounting and mathematical concepts and is able to perform related analyses, including financial statement analysis.

Don’t feel like you check all the boxes? Here at Franklin Electric, we are dedicated to building a diverse and inclusive culture which includes embracing candidates from a variety of different backgrounds and industries. We highly encourage you to apply so we can connect on this and future opportunities.

Company Values & Benefits

FE provides many opportunities to learn and grow through development opportunities such as training, certifications, mentorship, leadership programs, tuition reimbursement, one-on-one coaching and more! We offer competitive salaries, comprehensive benefits, and amenities such as:

Hybrid remote work arrangements
Generous paid time off & holidays
Paid parental leave & on-site motherhood rooms
On site café & complimentary beverage stations
Indoor fitness facility & outdoor walking paths
401(k) with matching & service contributions
Health, dental, vision, life insurance
Short & long-term disability
Fertility & adoption support
Undergraduate & graduate tuition reimbursement
Professional development assistance
Health & wellness programs

Take a look at this video to see our Global Headquarters here in Fort Wayne, Indiana.

About Franklin Electric

Franklin Electric is a global leader in water and energy systems, committed to continuous improvement and innovation to meet the diverse needs of our customers. Our founders in 1944 named the company after America’s pioneer electrical engineer, Benjamin Franklin, which lives on today in our culture to drive us to push boundaries and create meaningful change. We offer a comprehensive range of pumps, motors, drives, and controls for residential, commercial, agricultural, industrial, and municipal applications.

More than just a workplace, Franklin Electric is a vibrant and inclusive community of forward-thinkers, united by our mission to drive positive impact worldwide. Our culture fosters career growth and personal development, with a focus on promoting from within and nurturing talent. Our recent awards in “America's Most Responsible Companies”, “Most Trusted Companies” by Newsweek, “America’s Climate Leaders” and “Indiana’s Best Places to Work” attest, we're dedicated to upholding the highest standards of corporate responsibility.

At Franklin Electric, we believe that everyone deserves to be treated fairly and respectfully, and that our diversity of thought, culture and experience makes us a stronger company. Our commitment to social responsibility is evident in programs like the Franklin Women's Network and our philanthropic efforts through the Franklin Wells for the World Foundation. Through these endeavors, we've provided clean water to over 284,000 people in 12 countries, addressing the global water crisis head-on,

Locally in our communities, the Franklin Electric Charitable and Educational Foundation (FECEF) supports causes close to our hearts, such as United Way, Boys & Girls Club, and Big Brothers Big Sisters. Our dedication to excellence extends beyond our products and services, shaping a brighter future for both our employees and the communities we serve. Join us in driving meaningful change and making a difference with Franklin Electric.

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