Credit Control Officer

Job Purpose

The Credit Control Officer is responsible for managing customer credit, ensuring timely collection of outstanding payments, minimizing credit risk, and maintaining accurate financial records in accordance with company policies.

Key Responsibilities

• Monitor customer accounts and ensure timely follow-up on outstanding receivables
• Prepare and share customer aging reports on a daily/weekly basis
• Follow up with clients through calls, emails, and meetings for payment recovery
• Ensure adherence to approved credit limits and payment terms
• Coordinate with Sales and Operations teams to resolve billing and dispute issues
• Post customer receipts and adjust accounts accurately in the system
• Reconcile customer accounts and resolve discrepancies promptly
• Block or release customers based on credit approval and overdue status
• Assist in month-end closing related to Accounts Receivable
• Maintain proper documentation of invoices, receipts, and correspondence
• Support audit requirements and internal controls

Qualification & Experience

• Bachelor’s degree in Accounting, Finance, Commerce, or equivalent
• Minimum 2–4 years of experience in Credit Control or Accounts Receivable
• Knowledge of accounting principles and credit management
• Experience with ERP software (SAP / Oracle / Odoo or similar)
• Proficient in Microsoft Excel and MS Office

Skills & Competencies

• Strong negotiation and communication skills
• Good analytical and reporting abilities
• Attention to detail and problem-solving skills
• Ability to work under pressure and meet deadlines
• Professional attitude with strong follow-up skills

Preferred (Added Advantage)

• Experience in services, construction, security, or facilities management companies
• Knowledge of local market credit practices

Job Type: Full-time

Pay: Rs50,000.00 - Rs60,000.00 per month

Work Location: In person