Credit Control Officer

Job Summary

The Credit Control Officer in the paint industry is responsible for managing dealer, distributor, and customer receivables, ensuring timely recovery of outstanding payments, and controlling customer credit limits. This role plays a key part in maintaining healthy cash flow, reducing market outstanding, and supporting smooth sales operations. The officer will work closely with the sales team, accounts department, and market customers to ensure strong recovery performance and proper credit discipline.

Key Responsibilities1. Recovery of Market Outstanding

• Follow up with dealers, distributors, retailers, and other credit customers for due and overdue payments
• Ensure timely recovery of outstanding balances from the market
• Maintain regular contact with customers through calls, WhatsApp, emails, and visits
• Collect payment commitments and ensure follow-up according to agreed timelines
• Support field recovery efforts when required

2. Customer Receivable Management

• Maintain customer-wise receivable records and outstanding balances
• Monitor dealer and distributor payment cycles
• Review daily, weekly, and monthly recovery positions
• Track pending invoices and overdue payments
• Ensure customer account records are updated and accurate

3. Credit Limit Monitoring

• Monitor customer credit limits and payment terms
• Identify customers exceeding approved credit limits
• Highlight blocked or risky customers to management
• Coordinate for release or hold of customer supplies based on payment position
• Support management in credit approval and revision decisions

4. Dealer & Distributor Ledger Reconciliation

• Reconcile dealer and distributor ledgers with payments received
• Verify invoices, receipts, credit notes, debit notes, and adjustments
• Identify short payments, disputes, and deduction issues
• Resolve account discrepancies in coordination with sales and accounts departments
• Ensure customer balances are properly matched and cleared

5. Coordination with Sales Team

• Coordinate with Regional Sales Managers, Area Sales Managers, Sales Officers, and recovery staff regarding outstanding balances
• Share recovery status and customer payment updates with the sales team
• Support sales staff in resolving payment and account-related issues in the market
• Assist in preparing joint recovery plans for difficult customers
• Ensure proper communication between finance and sales departments

6. Aging & Recovery Reporting

• Prepare daily, weekly, and monthly recovery reports
• Maintain aging reports for all credit customers
• Submit overdue outstanding reports to management
• Provide reports on slow-paying, blocked, or high-risk accounts
• Keep proper records of follow-up, commitments, and recovery actions

7. Risk Control & Bad Debt Prevention

• Identify customers with poor payment behavior or delayed recovery history
• Highlight high-risk accounts to management on time
• Support efforts to minimize bad debts and payment defaults
• Monitor long-pending receivables and suggest corrective actions
• Ensure market credit exposure remains under control

8. Internal Control & Policy Compliance

• Ensure all credit control and recovery activities are carried out according to company policies
• Follow internal procedures for customer credit release and hold
• Maintain confidentiality of customer financial and payment records
• Support audits and financial reviews related to receivables and market recovery

Qualification

• B.Com / BBA / M.Com / MBA Finance preferred

Experience

• 2 to 4 years of relevant experience in:
• Credit Control
• Accounts Receivable
• Recovery / Collection
• Finance / Accounts
• Preferably in Paint, Building Material, FMCG, or Distribution Industry

Location : Saggya baipass near PSE law college lahore
Timing : 8am- 6pm

Job Type: Full-time

Application Question(s):

• Working Hours suitable for you?

Location:

• Lahore (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person