Find your calling at Mercy!

The Credit Resolution Representative I position is responsible for the refund processing and patient and insurance balances maintained by Mercy.Credit Resolution Representatives I must be able to accurately and efficiently process a high volume of credit transactions across all lines of service. Performs duties and responsibilities in a manner consistent with our mission, values, and Mercy Service Standards.

Position Details:

Minimum Required Qualifications
Education: HS Degree or Equivalent

Preferred Experience:
Prior Revenue Cycle
Healthcare billing or insurance

Other Skills and Knowledge:
Basic Microsoft Excel and Word knowledge
Computer and keyboarding skills
Communication and customer service skills

Why Mercy?

From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.