Job Description
JOB RESPONSIBILITIES & TASKS Duties include but are not limited to
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Check, validate & update/upload prospect registrations & contact details on ERP prior to creating new customer account (BR conversion to Account) and do the same prior to re-activating existing account; this based on received Customer Information Sheet (CIS) along with updated registrations certificates.
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Seek & follow-up submitted request for a credit check/insurance coverage of prospects/customers with the insurance providers updating all progress in the applicable ERP’s and recommends the credit facilities (if applicable) as per the Group Credit Policy (GCP) & Financial Credit Authority (FCA).
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Check regularly the Aging to identify & raise any change in the business behavior (trading growth & payment patterns or anticipated risk or credit deviation) proposing corrective measures to secure an adequate credit facilities and/or to maintain the collection of the receivables in a timely manner & lowest DSO; This in accordance with GCP & FCA.
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Chase Accounting Managers for a regular account reconciliation to ensure an updated Statement of Account (SOA) and Balance Account Confirmation (BAC) at all times.
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Recommends the necessary actions to bring payment within the agreed terms & to recover any outstanding and/or doubtful amount via applicable measures: Extension of payment; Insurance notification/claims; legal warning/action or write-off of irrecoverable receivables.
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Check, validate the request for By-Pass Sales Orders (BPSO) for production and/or invoicing - if account is systematically blocked either for uncollected dues or excess credit limit or registration & insurance discrepancy as per the Account Situation (A/S) – seeking deviation correction or management approval as per GCP and FCA terms & conditions.
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Report Expired Certifications or the needs to update information on any customer for immediate correction prior to accounts blocking.
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Report to Business Unit (BU)/Sales management coverage approval/rejection/partial or full suspension proposing the necessary actions to prevent & control a potential risk.
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Seek, allocate proportional coverage & optimize credit insurance coverage share for customers dealing with more than BU.
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Ensure the preparation of the monthly declaration report on executed shipments to insurance providers and coordinate coverage premium settlement and files grade & credit fees.
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Handle disputed irrevocable debt and seek from the related BU the preparation of a complete file for claim assessment prior to submittal either to Legal Dept. for legal action (warning/court case) or to insurance provider for coverage debt recovery/claim.
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Follow-up claims with insurance providers & Legal dept. until the cases are officially closed.
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Report to BU’s/Sales any expected/observed country or market/sector encountered risk as conveyed by the insurance or information provider or public news.
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Visiting customers premises whenever needed for auditing purpose in presence of diverse information or change in the collection behavior or business trade history.
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Seek credit check on new potential suppliers to assist the Buyer Central Unit (BUC) & Logistic Central Unit (LCD) when selecting a new supplier.
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Check & validate Supplier Information Sheet (SIS) & registration certificates for selected/adopted supplier to create new Vendor account in ERP & upload the SIS & all related registration documents.