POSITION SUMMARY

Are you looking for more than just a job? Join Matthews International, a company with over 175 years of success and stability. As a global leader in cremation equipment and combustion technology, we take pride in our craftsmanship and commitment to quality — and it all starts with our people.

We're are currently seeking technicians to service and maintain our Cremation equipment all over the country, and the world.

WHAT YOU WILL DO!

• Travel the country.
• Perform preventative and corrective maintenance on Cremation equipment.
• Train in Orlando Florida.
• Acquiring new skills for advancement within the position.
• Travel the country, and the world.

WHY YOU WILL LOVE IT HERE!

Where else can you work for a company that pays you to travel the country, AND, have you home for the weekend? Matthews Cremator technicians work a MINIMUM of 55 hours/week! From providing mechanical excellence, to driving sales, the Cremator Service Technician IS the face of the company

• Total Compensation: $75k+(Base Rate, Guaranteed OT, Per Diem).
• Medical Benefits: Starting Day 1! Company HSA, Family Plans...!
• 401K: With company match!
• Stock Plan: With company match!
• 11 Paid Holidays!

JOB RESPONSIBILITIES

• Assists with the installation of systems including custom applications.
• Repairs equipment at customer site.
• Provides technical assistance, via phone and email, to help troubleshoot and repair equipment, coordinates problem resolution with product services, engineering, customer service and other personnel.
• Tests and verifies electrical motors, sensors, control circuits, power circuits, and other items required to verify proper electrical wiring installation for control panels and their associated devices/motors.
• Verify mechanical and pneumatic components are properly installed.
• Recommends repairs, replacements and other solutions.
• Develops and conducts training on the safe operations of the equipment and demonstrates skills to trainees, including customers, distributors and team members.
• Maintains equipment inventory, tool kits, repair parts and company vehicle.
• Provides service support for sales during sales calls and provides support for new products, working with product management and sales.
• Submits reports and documentation and maintains necessary system information for job tracking.
• Completes system information in a timely manner to ensure accurate and timely billing.
• Promotes sales of maintenance agreements, new products, spare parts and consumables.
• Arranges for transportation, lodging, and meals during trips.
• Additional duties as assigned.

QUALIFICATIONS / REQUIREMENTS

• Associates degree and/or certification/apprenticeship in technical, mechanical, electrical technology or engineering, computer science or related field.
• 4+ years of previous experience; or equivalent combination of education and experience.
• Routine travel either locally, nationally, and/or internationally may be required.
• Basic degree of proficiency in MS Office Suite, Outlook & Internet applications.
• Basic analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills.
• Strong verbal and written communication skills (including analysis, interpretation, & reasoning).
• Basic understanding and application of mathematical concepts.
• Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients.
• Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
• Ability to work with and influence peers and management.
• Self-motivated with critical attention to detail, deadlines and reporting.
• Ability to read and understand electrical drawing schematics.
• Valid Driver’s License.
• Understanding of electrical principles.
• Understanding of motor control.
• Possess a mechanical aptitude; ability to use a large variety of hand tools and basic knowledge of power tools, forklifts, welding equipment, and cutting torch.
• Ability to work overtime as necessary.
  

PHYSICAL ASPECTS / WORK ENVIRONMENT

• Regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl; and talk, hear and see.
• Regularly lift and/or move up to 50 pounds, and occasionally up to 100 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Regularly/Occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, extreme cold & heat, risk of electrical shock, and toxic or caustic chemicals.
• The noise level in the work environment may be high.

• Reasonable accommodations may be made to enable individuals to perform the essential functions.