Qureos

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CRM Assistant

India

We are seeking a detail-oriented and organised CRM Assistant to support our email and SMS marketing campaigns and agency client efforts. The ideal candidate will have a basic understanding of CRM tools, have high attention to detail and ability to develop meaningful reports.

Key Responsibilities:

    • Support the execution of CRM campaigns
    • Design and build emails using drag and drop editors (e.g. Klaviyo, Dotdigital, Mailchimp, Emarsys)
    • Ensure all email templates follow brand guidelines and are optimised for deliverability
    • Proof and QA email campaigns to ensure 100% error-free execution
    • Assist with client support
    • Generate basic reports and analyse data
    • Provide administrative support to the CRM team

Technical Skills:

    • Basic understanding of CRM tools (e.g., Klaviyo, Dot Digital, Mailchimp, Emarsys)
    • Basic graphic design skills
    • Basic GA4 proficiency
    • Basic data analysis

Qualifications:

    • Bachelor’s degree in Marketing, Business, or related field
    • Experience with email campaign execution and design
    • Basic CRM certification (e.g., Klaviyo or Dotdigital) preferred
    • Strong communication and organisational skills
    • High attention to detail and accuracy
    • Passion for learning

KPIs:

    • Accuracy and speed of email campaign delivery
    • Timeliness and accuracy of report generation
    • Accuracy of basic segmentation
    • Task completion rate

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