CRM Development Manager

Job Description

We are looking for a CRM Development Manager with strong technical expertise to lead, design, and manage CRM workflows, integrations, and automation systems. The ideal candidate will have hands-on experience in SaaS-based CRM platforms such as LeadSquared, Zoho, or Salesforce, and will be responsible for streamlining customer relationship processes to enhance business efficiency.

Key Responsibilities

• Develop, customize, and maintain CRM workflows, automation, and integration modules.
• Collaborate with cross-functional teams to define CRM requirements and implement solutions.
• Integrate CRM with marketing, lead management, and internal communication tools.
• Analyze CRM performance metrics and generate actionable insights for management.
• Troubleshoot technical issues and ensure system optimization.
• Manage CRM data integrity, user access, and security compliance.
• Train and support internal teams on CRM functionalities and updates.

Required Skills & Experience

• Proven experience working on CRM platforms like LeadSquared, Zoho, Salesforce, HubSpot, or similar.
• Strong technical understanding of API integrations, automation, and workflow logic.
• Familiarity with data migration, third-party integrations, and CRM customization.
• Good problem-solving skills and attention to detail.
• Ability to translate business needs into technical CRM solutions.
• Excellent communication and project management skills.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 1–5 years of relevant experience in CRM development or technical CRM management.

Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹40,000.00 per month

Benefits:

• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Noida Sector 62, Noida, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Your Current Salary (CTC) , Expected Salary (ECTC) & Notice period (NP)
• Any CRM / Workflow/Integration experience , explain briefly.

Experience:

• SaaS: 1 year (Required)

Work Location: In person