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CRM Manager

Position Details

WSU's Commitment to Equal Opportunity

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

Position Title

CRM Manager

Requisition Number

S02342P

Position Category

Staff

Campus Location

Weber State University - Ogden, UT

Hours per week

Months per year

Alternate work schedule

Pay Grade

E32

Salary

FLSA

Exempt

Job Summary/Basic Function

The CRM Manager supports the administration, configuration, and optimization of the university’s campuswide Customer Relationship Management (CRM) system, with a primary focus on graduate and international student populations. This position partners with enrollment, academic, and administrative units to build and maintain CRM functionality that supports recruitment, admissions, and student engagement.

The CRM Manager contributes to CRM implementation efforts and ongoing system enhancements while helping ensure data integrity, effective communication strategies, and a strong user experience across the student lifecycle.

Required Qualifications

Required:

Bachelor’s degree in Information Systems, Higher Education Administration, Business, Communications, or a related field.
One year of experience in at least one of the following:
- Experience supporting system configuration;
- Reporting and analytics; or
- Communications within an enterprise system

Preferred Qualifications

Preferred:

At least 2 years of professional experience working with a CRM platform, preferably in higher education.
Experience supporting CRM implementation efforts, including configuration, data migration, workflow development, testing, or rollout
Experience creating and publishing communications or marketing campaigns within a CRM system (email, SMS, events)
Familiarity with student information systems (e.g., Banner) and experience with reporting, data management, or system integrations

A successful candidate will be willing to

Background Check?

Yes

Benefits Summary

WSU offers a generous benefits package that includes medical, dental, long-term disability, life insurance, retirement, a wellness program with release time and paid incentives, tuition benefits, free tickets to athletic and performing arts events, and paid holidays, vacation, and sick leave.

Posting Detail Information

Job Open Date

04/20/2026

Review Date

05/04/2026

Job Close Date

Open Until Filled

Yes

Notes to Applicant

If you are passionate about what you could offer and accomplish here at WSU, we would love to hear from you. The annual salary for this position starts at $57,000 and may go up from there depending on candidate qualifications. The position comes with a generous benefits package.

To apply, please complete the online application and attach a cover letter, current resume, and the names and contact information for three professional references.

For qualification determination, your application and/or resume must address the required and preferred qualifications and must contain average number of hours worked per week and the dates of employment (i.e., month/year to month/year or month/year to present). If your resume does not contain this information, your application may be considered incomplete.

Screening of applications will begin May 4, 2026. Position will remain open until filled.

Criminal background check required as a condition of employment.

Quick Link for Direct Access to Posting

https://jobs.weber.edu/postings/28166

ADA Essential Job Function

Physical Activity of this position

Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. , Ability to receive detailed information with or without assistance.

Physical Requirements of this position

Sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or consistently to move objects, including the human body. Sitting most of the time. Walking and standing only occasionally if ever.

Visual Acuity Requirements including color, depth perception and field of vision.

Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading.

The conditions the worker will be subject to in this position.

None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

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