CRM Manager / Tele Sales Manager - Real Estate

Role Overview
Tele Sales / CRM Manager will be responsible for leading Tele Sales team function while overseeing CRM operations to ensure effective lead management, performance tracking, and cross-department coordination. This role combines strategic planning with hands-on execution to drive sales efficiency, team performance, and business growth.

Key Responsibilities

1. Tele Sales Team Management

• Manage day-to-day Tele Sales operations and performance monitoring.
• Support HR in the recruitment and onboarding of new Tele Sales team members.
• Monitor, evaluate, and assess individual and team performance against KPIs and targets.
• Oversee and participate in client meetings generated by the Tele Sales team when required.
• Monitor calling activities, lead follow-ups, and meeting conversions.
• Assign targets and conduct regular performance reviews.

2. CRM & Leads Management

• Oversee the management and continuous updating of the CRM system with accurate client and lead data.
• Track, analyze, and report on client interactions, lead performance, and conversion metrics.
• Support Real Estate Agents in managing client relationships through effective CRM utilization.
• Coordinate with Sales and Marketing teams to enhance lead quality and drive business growth.
• Provide ongoing training and support to team members on CRM best practices.
• Prepare regular activity, performance, and reports.

3. Roadshows & Events Coordination

• Plan, coordinate, and support roadshows and promotional events locally and internationally.
• Ensure smooth scheduling, team coordination, and operational alignment during events.
• Develop roadshow strategies, timelines, and budgets in collaboration with management.
• Support follow-up processes post-events to maximize lead conversion.

Qualifications & Experience

• Minimum 2 years of experience in the Dubai Real Estate market.
• Minimum 3 years of experience in Tele Sales or Telemarketing.
• Strong negotiation, communication, and customer service skills.
• Proven experience using CRM systems.
• Knowledge of UAE real estate regulations is an advantage.
• Bachelor’s degree in business administration, Marketing, or a related field.
• Energetic, results-driven, and able to perform under pressure to meet KPIs and targets.

What We Offer

• Competitive salary with an attractive commission structure.
• Medical insurance and employment visa.
• Dynamic, inclusive, and performance-driven work culture.
• Personal branding and professional development support.
• Fast-track growth opportunities within a rapidly expanding real estate organization.

Why Join Real Tree Properties?

• A transparent, value-driven brokerage trusted by international investors.
• A technology-enabled ecosystem designed to help teams sell smarter and faster.
• Access to high-net-worth clients and leading developers in Dubai.
• A collaborative and supportive environment driven by innovation, performance, and growth.

If you are a results-driven and strategic leader with a passion for real estate sales, we invite you to apply for this exciting opportunity. Join our dynamic team and contribute to our continued success in the real estate industry. send your CV to saba@realtree.ae or WhatsApp / Call me +971 52 201 8507

Job Type: Full-time

Pay: AED8,000.00 - AED12,000.00 per month

Experience:

• Dubai Real Estate: 2 years (Required)
• CRM Manager / Tele Sales Manager: 3 years (Required)

Location:

• Dubai (Required)